Offer summary

Qualifications:

Currently enrolled in a relevant degree program, such as IT or Computer Science., Strong communication skills and ability to work in a team environment., Familiarity with help desk software and troubleshooting techniques., Basic knowledge of computer hardware and software systems..

Key responsibilities:

Provide technical support to students and staff via phone, email, and in-person.

Assist in troubleshooting hardware and software issues.

Document and track support requests in the help desk system.

Collaborate with IT staff to resolve complex technical problems.

University of Florida is a major, public, comprehensive, land-grant, research university. The state's oldest, largest and most comprehensive university, it is among the nation's most academically diverse public universities. University of Florida has a long history of established programs in international education, research and service. It was founded in 1853 and is based in Gainesville, Florida.

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