Offer summary

Qualifications:

Bachelor's degree in Business Administration or related field., Proven experience in customer success or account management roles., Strong communication and interpersonal skills., Ability to analyze data and derive actionable insights..

Key responsibilities:

Manage customer relationships to ensure satisfaction and retention.

Develop and implement customer success strategies and programs.

Collaborate with cross-functional teams to address customer needs.

Monitor customer health metrics and report on program effectiveness.

SurveyMonkey is a global leader in online surveys and forms that empowers people with the insights they need to make decisions with speed and confidence. Our fast, intuitive feedback management platform connects millions of users worldwide with real-time AI-powered insights that drive meaningful decisions. We provide answers to more than 20 million questions every day so that people and organizations can attract new audiences, delight customers, create advocates, and extend their competitive advantage in the marketplace. Our vision is to raise the bar for human experiences by amplifying individual voices. Learn more at surveymonkey.com. Learn more at surveymonkey.com.

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