Business Value Architect, Customer Success Services

Job Description Are you a strategic thinker with a passion for driving business value through technology? Do you have experience in consulting, strategy, or digital transformation? Oracle’s Customer Success Services (CSS) team is looking for a Business Value Architect (BVA) to join us and support our most strategic clients across the Middle East & Africa (MEA) region. As a BVA, you will play a critical role in aligning business objectives with technology solutions, ensuring that IT investments deliver measurable impact. You will collaborate closely with senior stakeholders, bridging the gap between business strategy and innovative technology-driven transformation. Skills and Competencies we’re looking for: Business Acumen: A deep understanding of business processes, strategy, and the industry in which the organization operates. Ability to identify and quantify business value. Technical Knowledge: While they are not necessarily deep technical experts, BVAs need to have a strong understanding of IT infrastructure, systems architecture, cloud technologies, and digital transformation concepts to communicate effectively with IT teams. Strategic Thinking: Ability to see the big picture, identify trends, and design solutions that align with long-term business goals, while understanding the short-term needs of the business Communication skills: Excellent English verbal and written communication skills are critical for presenting complex information in an understandable way to both technical and non-technical stakeholders Problem-Solving skills: Strong analytical and critical thinking skills to identify challenges, create solutions, and optimize processes for business value Change Management skills: Ability to drive and manage change within the organization, particularly when implementing new technology solutions or processes that impact the wider business Collaboration and stakeholder management skills: BVAs work across different departments, including IT, finance, operations, product management and marketing. The ability to collaborate effectively with a diverse set of stakeholders is essential Project Management skills: Ability to manage different customers and plan, execute and complete internal projects effectively and timely Required Experience: A minimum total of 5 years of experience including a minimum of 3 years of experience with a premier Management Consulting firm or 2-4 years of experience with industry leading companies in a functional management role or strategy / Transformation role What We Will Offer You A competitive salary with exciting benefits A great team environment with great sales leaders, technical experts and ex-strategy consultants Flexible and remote working, so you can be the best you Occasional travel to visit clients and meet with the wider Middle East and Africa team Learning and development opportunities to advance your career An Employee Assistance Program to support your mental health Employee resource groups that champion our diverse communities Core benefits such as medical, life insurance, and access to retirement planning An inclusive culture that celebrates what makes you unique Career Level - IC4 Responsibilities Key Responsibilities: Shape Business & IT Strategy – Partner with executives and business leaders (across the customer’s organisation: business, IT, and operational teams) to understand their goals, challenges, and opportunities, translating them into strategic technology initiatives. Develop Value Propositions – Create compelling business cases that showcase how technology investments can drive efficiency, growth, and competitive advantage. Design Future-Ready Solutions – Work alongside Oracle’s technical experts to design flexible, scalable architectures that align with business needs. Engage and Influence Stakeholders – Communicate effectively with both technical and non-technical stakeholders, ensuring alignment across all levels of the organization. Measure Business Impact – Define and track key performance indicators (KPIs) to quantify the value delivered by IT initiatives. Optimize Risk & ROI – Assess risks, recommend trade-offs, and ensure that technology solutions maximize business value. Support Transformation & Change – Lead change management initiatives, ensuring smooth adoption of digital transformation projects. About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.