Bachelor's degree in a relevant field such as Computer Science or Business Administration., Strong technical background with experience in software or IT services., Excellent communication and interpersonal skills to manage client relationships., Proven ability to analyze technical issues and provide effective solutions..
Key responsibilities:
Serve as the primary point of contact for assigned clients, ensuring their technical needs are met.
Conduct regular meetings with clients to discuss their requirements and provide updates.
Collaborate with internal teams to resolve technical issues and improve service delivery.
Prepare and present reports on account performance and client satisfaction.
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