Fluent in Dutch and English, both written and spoken., Experience in customer support or technical support roles., Strong problem-solving skills and ability to work independently., Familiarity with remote support tools and software..
Key responsibilities:
Provide first-level support to customers via email and chat.
Troubleshoot and resolve customer issues in a timely manner.
Document support interactions and maintain accurate records.
Collaborate with team members to improve support processes.
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