Offer summary

Qualifications:

Excellent communication and interpersonal skills., Strong organizational and analytical skills., Ability to work independently and as part of a team., Passion for humanitarian work and community service..

Key responsibilities:

Act as a liaison between volunteers and the organization to ensure effective communication.

Collect and analyze volunteer feedback through surveys, interviews, and focus groups.

Develop and implement strategies to enhance volunteer engagement and satisfaction.

Organize and facilitate volunteer forums and meetings.

Job description

Job Title: Volunteer Voice Coordinator

Location: Flexible In The UK

Salary: £30,598 - £32,779 Per Annum Based on 35 Hours Per Week

Contract: Permanent

The British Red Cross is part of the world's largest humanitarian network, helping people in crisis, whoever and wherever they are. We support individuals and communities in times of need, providing emergency response, first aid, and community services.

We are looking for passionate and proactive individuals to join us as Volunteer Voice Coordinators. This role is ideal for those who want to amplify the voices of our volunteers, ensuring their experiences and feedback shape our programs and services.

A day in the life of a Volunteer Voice Coordinator will involve:

Act as a liaison between volunteers and the organization, ensuring effective communication.
Collect and analyse volunteer feedback through surveys, interviews, and focus groups.
Develop and implement strategies to enhance volunteer engagement and satisfaction.
Organize and facilitate volunteer forums and meetings.
Collaborate with various teams to address volunteer concerns and suggestions.

To be a successful Volunteer Voice Coordinator, you’ll need:

Excellent communication and interpersonal skills.
Ability to work independently and as part of a team.
Strong organizational and analytical skills.
Passion for humanitarian work and community service.
Commitment to the values and mission of the British Red Cross.

The closing date for applications is 23.59 hrs on Tuesday 6th May.

In return for your commitment and expertise, you’ll get:

Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days.
Pension scheme: Up to 6% contributory pension.
Flexible working: We do our best to accommodate your preferred work style.
Learning & Development: Wide range of career opportunities + comprehensive learning.
Discounts: Access to Blue Light Discount Card and employee benefits platform.
Wellbeing Support: Access to mental health and wellbeing assistance.
Team Working: Support our mission in a collaborative team.
Cycle2Work: Lease a bicycle through the scheme.
Season ticket loan: Interest-free loan for commuting expenses.

At The British Red Cross, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff and volunteers. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination. We do this through regular data reporting, and the support of our internal Race and Equality Network (REEN), LGBT+ Network, our Disability and Wellness Network (DAWN), Gender Network, Carers Network and Young Staff Network.

Together, we are the world's emergency responders