At Included Health, we believe that great design is key to transforming healthcare. We’re looking for a Senior Product Designer for our Growth & Engagement team, helping us expertly communicate our value proposition and optimize the journey that brings members into our digital experience.

This is a high-impact, fast-paced role where you’ll work closely with designers, product, engineering, and marketing to run experiments, optimize conversion flows, and shape the future vision of how we engage members. Our authentication and coverage system is complex, and we need a designer who thrives in solving intricate problems and making them feel simple.

As a seasoned designer, you’ll bring a strong point of view, exceptional craft, and the ability to drive ideas forward. You’ll own the design direction for your team, mentor others, and advocate for design excellence while balancing rapid iteration with long-term vision.

If you’re passionate about growth, experimentation, and designing seamless, high-converting experiences, we’d love to hear from you.

Design for Growth & Engagement:

Own the end-to-end design of how we communicate our value proposition and guide members into our digital experience.

Design and optimize conversion flows, balancing rapid experimentation with a long-term vision for a seamless, engaging experience.

Simplify complex systems, making authentication and coverage verification intuitive and frictionless.

Drive Experimentation & Innovation:

Run A/B tests and rapid iterations, using data and insights to refine and improve engagement strategies.

Explore new ways to communicate our value proposition, leveraging storytelling, motion, and interaction design.

Stay ahead of industry trends, bringing fresh ideas and best practices to the team.

Leverage AI & Rapid Prototyping:

Use AI-powered design tools (e.g., v0.dev, Lovable, Bolt, Cursor, Onlook, Spline) to build, test, and iterate on high-fidelity prototypes.

Experiment with AI research tools (e.g., Maze, Rally, Marvin) to quickly test competing concepts, draw insights, and make informed design decisions.

Stay ahead of emerging AI tools, recommending and knowledge-sharing best practices with the team.

Qualifications:

6+ years of experience as a product designer, with at least 2 years working on growth, engagement, or conversion-focused experiences.

Experience using AI-powered design and research tools to accelerate prototyping, testing, and iteration.

Strong expertise in interaction design, with a portfolio showcasing high-quality, high-converting experiences.

Experience designing and optimizing complex flows, ideally in authentication, onboarding, or coverage verification.

Proven ability to collaborate with cross-functional teams, including product, engineering, and marketing.

Comfort working in a fast-paced, experiment-driven environment, balancing quick iterations with long-term vision.

A strategic mindset, able to connect design decisions to business outcomes and advocate for the right solutions.

Excellent communication and storytelling skills, able to synthesize complex ideas into compelling narratives.

Proactive and self-guided, with the ability to navigate ambiguity and drive initiatives forward.

Bonus: Experience in healthcare, fintech, or other highly regulated industries where complexity needs to be simplified.

Physical/Cognitive Requirements:

Prompt and regular attendance at assigned work location.

Ability to remain seated in a stationary position for prolonged periods.

Requires eye-hand coordination and manual dexterity sufficient to operate keyboard, computer and other office-related equipment.

No heavy lifting is expected, though occasional exertion of about 20 lbs. of force (e.g., lifting a computer / laptop) may be required.

Ability to interact with leadership, employees, and members in an appropriate manner.

The United States new hire base salary target ranges for this full-time position are:

Zone A: 128,130 - 180,990 + equity + benefits

Zone B: 140,943 - 199,089 + equity + benefits

Zone C: 153,756 - 217,188 + equity + benefits

Zone D: 166,569 - 235,287 + equity + benefits

This range reflects the minimum and maximum target for new hire salaries for candidates based on their respective Zone. Below is additional information on Included Health's commitment to maintaining transparent and equitable compensation practices across our distinct geographic zones.

Starting base salary for the successful candidate will depend on several job-related factors, unique to each candidate, which may include, but not limited to, education; training; skill set; years and depth of experience; certifications and licensure; business needs; internal peer equity; organizational considerations; and alignment with geographic and market data. Compensation structures and ranges are tailored to each zone's unique market conditions to ensure that all employees receive fair and competitive compensation based on their roles and locations. Your Recruiter can share details of your geographic alignment upon inquiry.

In addition to earning a base salary, this role is eligible for a performance-based bonus. Details of the Annual Bonus Plan, including performance metrics, target incentives, and potential earnings, will be discussed during the interview process.

In addition to receiving a competitive pay, the compensation package may include, depending on the role, the following:

Remote-first culture

401(k) savings plan through FidelityComprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)

Full suite of Included Health telemedicine (e.g. behavioral health, urgent care, etc.) and health care navigation products and services offered at no cost for employees and dependents

Generous Paid Time Off ("PTO") and Discretionary Time Off ("DTO")

12 weeks of 100% Paid Parental leave

Up to $25,000 Fertility and Family Building Benefit Compassionate Leave (paid leave for employees who experience a failed pregnancy, surrogacy, adoption or fertility treatment)

11 Holidays Paid with one Floating Paid Holiday

Work-From-Home reimbursement to support team collaboration and effective home office work

24 hours of Paid Volunteer Time Off ("VTO") Per Year to Volunteer with Charitable Organizations

Your recruiter will share more about the benefits package for your role during the hiring process.

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About Included Health

Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com.

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Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants in accordance with the San Francisco Fair Chance Ordinance.

Senior Product Designer, Growth & Engagement

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