TIMS Administrator II

Job Description:

At Enovis™ we pay attention to the details. We embrace collaboration with our partners and patients and take pride in the pursuit of scientific excellence — with the goal of transforming medical technology as we know it.

Because that’s how we change the lives of patients for the better. And that’s how we create better together. Why work at Enovis? See for yourself.  

As a key member of the Field Services Team, you will play an integral part in helping Enovis drive the medical technology industry forward through transforming patient care and creating better patient outcomes.

Job Title:

TIMS Administrator II

Reports To:

Director, Regional Billing Operations

Location:

Remote

Business Unit:

Revenue Cycle Management

Job Title/High-Level Position Summary:

We are seeking a dedicated and talented individual with a for maintaining and optimizing Billing and Inventory application software to join us as a TIMS Administrator II. This is an incredible opportunity to work in a fast-moving, patient-focused setting amongst extraordinarily talented professionals dedicated to making life-changing innovation possible in orthopedics and beyond with brands such as DonJoy, Aircast, ProCare and Exos.

Key Responsibilities:

The following are the primary duties and responsibilities of this role.  Other related duties may be assigned to meet the business need. 

End User Support & Training

• Manages incoming Help Desk tickets from end users, identifying and assessing end user needs to ensure satisfaction.
• Provides first-level support to end users for application software, escalating support to the software manufacturer’s support team as needed.
• Executes TIMS end user access requests (i.e., new access, termination of access, changes to access).
• Notifies end users and other key stakeholders of jobs delays, jobs processing longer than usual, and/or job error out. 
• Builds sustainable relationships and trust with end users through interactive communication.
• Maintains and updates support documents and training materials for internal customers.
• Provides training to end users to ensure TIMS is accurately maintained, and that rules and roles for data entry and ownership are clearly defined, ensuring training sessions follow company policies, procedures, and standard workflows.

Database Administration

• Resolves and clears any database locks/hanging sessions.
• Performs TIMS database version upgrades/hotfixes.
• Implements and monitors nightly batching to ensure timely transaction posting.

Compliance

• Maintains knowledge of third-party payor regulations including Medicare, Medicare Advantage, Medicaid, Workers Compensation, and non-governmental payers to ensure Enovis conducts its Revenue Cycle Management activities in compliance with applicable rules, policies and guidance.
• Demonstrates commitment to the Compliance & Ethics Program, the Enovis Code of Conduct, the Enovis Sales and Marketing Code of Conduct, the AdvaMed Code of Ethics, and all supporting and applicable regulations, policies, and procedures.
• Adheres to all internal Corporate Compliance guidelines, OIG, government healthcare regulations, regulatory policies and procedures, and privacy and security standards in accordance with government agencies, including HIPAA requirements.
• Treats Protected Health Information (PHI) with the strictest confidentiality in accordance with HIPAA standards.
• Acquires a basic understanding of the field to include regulatory compliance issues and adheres to these guidelines.
• Other duties as assigned.

Minimum Basic Qualifications:

• Minimum of 3 years of experience maintaining master data in an EMR or EPR system required.
• Associate’s Degree in Healthcare Administration, a technical field (IT/IS), or related field equivalent, required. Experience may be considered in lieu of education.
• Prior experience with TIMS platform required.
• Experience with SalesForce is a plus.
• In depth knowledge of Healthcare Common Procedure Coding System (HCPC) codes.
• Knowledge of ICD-10 coding, medical terminology, third party billing and collections, and managed care requirements required.

Desired Qualifications

• Understanding of Durable Medical Equipment (DME) billing practices strongly preferred.
• Working knowledge of IT administration, with prior experience in an IT support role required.
• Knowledge of database software and ETL tools, business intelligence software, order processing systems, and internet protocols.
• Experience with Diver, PowerBI or other reporting systems preferred.
• Thorough understanding of insurance/payor guidelines and criteria for reimbursement.
• Proficiency in insurance/payor reimbursement including an understanding of payors on a national scale required.

Travel:

• May be able to travel up to 5% of the time, and both domestic and international travel may be required.
• Typical work-related travel assignments range 1-3 days, and as such overnight, out-of-town stays may be required.

Currently, Enovis does not provide sponsorship for employment visas (e.g., H-1B) and will not offer such sponsorship in the future. Applicants must already have full-time work authorization in the United States, both now and in the future, without requiring sponsorship. 

“Creating better together”. It’s the Enovis purpose, and it’s what drives us and empowers us every day on a global scale. We know that the power to create better – for our customers, our team members, and our shareholders – begins with having the best team, pursuing common goals, operating at the highest levels, and delivering extraordinary outcomes.

What does creating better together mean to us at Enovis? Discover the “why” behind our purpose, values and behaviors:
Our Enovis Purpose, Values and Behaviors on Vimeo

We offer a comprehensive benefits package which includes:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Spending and Savings Accounts
• 401(k) Plan
• Vacation, Sick Leave, and Holidays
• Income Protection Plans
• Discounted Insurance Rates
• Legal Services

ABOUT ENOVIS™

Enovis Corporation (NYSE: ENOV) is an innovation-driven medical technology growth company dedicated to developing clinically differentiated solutions that generate measurably better patient outcomes and transform workflows. Powered by a culture of continuous improvement, global talent and innovation, the Company’s extensive range of products, services and integrated technologies fuels active lifestyles in orthopedics and beyond. For more information about Enovis, please visit www.enovis.com.

EOE AA M/F/VET/Disability Statement

All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, religion, color, national origin, sex, protected veteran status, disability, or any other basis protected by federal, state or local laws.