Nurse Navigator Cardiometabolic

M-F 8-5 variable days. No holidays or weekends.

MAJOR RESPONSIBILITIES

Completes a nursing assessment to identify patient individualized needs and collaborates with multidisciplinary teams across ambulatory and acute sites and departments to develop an interdisciplinary plan of care.

Supports the patient and family by providing education, addressing psychosocial needs, advocating, providing continuity of care, and mitigating barriers to care. Navigates patients and family members throughout the intake, diagnosis, treatment, and follow-up of the patient throughout the continuum of care.

Assist patients with navigating the treatment process by connecting them to resources and information, promoting shared decision making, and impacting clinical health equity and qualify-of-life outcomes.  Ensures changes in treatment regimens, orders, and follow-up plans are communicated to the patient and the patient demonstrates understanding.

Coordinates medication access needs including prior authorizations and patient assistance programs;  provides support to ensure adherence with treatment regimens.  

Provides expert clinical advice to the multidisciplinary team in designing collaborative teaching plans/programs and in planning/providing patient/family education and discharge planning including wellness and health maintenance within designated specialty.

Coordinates timely, seamless, evidenced based care across the care continuum resulting in optimal patient outcomes.  Evaluates, selects, or designs patient education materials on specific disease site programs. Provides individual education and outreach to patients (new, existing, and potential) and internal care teams.

Manages patient care access points for new, potential, and existing patients including intake of patient calls, outbound patient calls and self-referral tools. Intakes and connects both provider-referral and self-referral patients to appropriate care teams.  Facilitates appropriate and prompt access to primary care providers, physician specialists, and other services as needed. 

Monitors patient registries to identify patients overdue for visits, labs, or referrals; arranges follow-up services as appropriate and updates health information records.

Supports service line growth initiatives to meet or exceed budgeted volumes. Monitors physician referral patterns and partners with leadership to engage in community outreach.

Assist service line leadership in developing program vision, goals, and objectives. Assists in the development, implementation, and maintenance of quality programs that include best practice patient care outcomes, including quality of life and enhanced patient loyalty.

Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures. Obtains appropriate consents.

MINIMUM EDUCATION AND EXPERIENCE REQUIRED

License/Registration/Certification Required: Registered Nurse license issued by the state in which the team member practices.  

Education Required: Associate’s Degree in Nursing

Experience Required: Typically requires 3 years of experience in cardiology and/or Diabetes care.  Certified Diabetes Care and Education Specialist (CDCES) and/or Cardiac Vascular Nursing Certification (CV-BC) can be beneficial in this role.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED

• Excellent written and verbal communication skills.
• Strong organizational, analytical, and problem-solving skills.
• Ability to work well with physicians and other healthcare professionals.
• Ability to work in a team based multidisciplinary environment.
• Experience with an electronic medical record.

PHYSICAL REQUIREMENTS AND WORKING CONDITIONS

• Manual dexterity required for operation of a computer. Ability to troubleshoot technical issues.
• Visual acuity required to facilitate review of written documents/computer screens, medical records, and to record information accurately.
• Clear and functional speech and hearing to allow for effective communication of instructions to and conversations with patients over the telephone.
• Operates all equipment necessary to perform the job.
• Ability to work remotely from home in a private, secure setting with access to a nearby Advocate Health facility/office in case of home technology issues.
• Must have high-speed internet connection that utilizes a cable modem or fiber optic connection.   

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Pay Range

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift, on call, and more based on a teammate's job
• Incentive pay for select positions
• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program