Payer Enrollment Specialist

Remote: 
Full Remote
Contract: 
Work from: 

Offer summary

Qualifications:

Strong written communication skills and experience using Slack., 2+ years of experience with GSheets for data entry., 1+ years of experience with Zendesk or similar customer experience platforms., Prior administrative experience in the healthcare industry, preferably in credentialing or payer contracting..

Key responsibilities:

  • Answer inbound calls and make outbound calls as needed.
  • Complete provider enrollments through payer portals and update provider profiles.
  • Assist in delivering and tracking project deliverables in a dedicated workstream.
  • Support customer and provider onboarding tasks while following role-related SOPs.

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GrowthAssistant Human Resources, Staffing & Recruiting Small startup https://growthassistant.com/
2 - 10 Employees
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Job description

Join GrowthAssistant as a Payer Enrollment Specialist!
 

Are you detail-oriented, organized, and passionate about navigating the healthcare landscape? We’re looking for a Payer Enrollment Specialist to join our growing team and play a critical role in ensuring our providers are properly credentialed and enrolled with insurance payers. This is your opportunity to contribute to a dynamic healthcare organization where accuracy, efficiency, and teamwork make a difference every day!


Salary Range:  PHP 70,000 - 80,000 per month
Note: Rate/Salary will depend on your current competencies matched to the position’s job description and requirements based on the assessment results.

The Benefits

  • Work Set-up: Permanent Work From Home 
  • Bonuses:  
    • Attendance Bonus of $ 25 for every monthly perfect attendance
    • Performance Bonus
    • Anniversary Bonus of PHP 5,000 for your 1st year in service and PHP 10,000 for 2 to 3 years in service 
    • Referral Bonus of $ 300 for every successful referral 
  • Holiday Paid Time Off (PTO) for 7 days in a year
  • Paid Time Offs (PTO) for 6 days in a year
  • Healthcare Plan
     

Core Tasks: 

  • Answer inbound calls (regularly) and make outbound calls (as needed)
  • Administrative tasks w/in the Verifiable platform
  • Completing provider enrollments through payer portals, email, and PDF applications
  • Update provider profiles in the provider payer enrollment management system
  • Assist in delivering and tracking small project deliverables in a dedicated workstream
  • Support CX and customer / provider onboarding tasks 
  • Following role-related SOP / process documentation 
  • Ad hoc administrative tasks as needed
     

Must-Have:

  • Strong written communication skills, experience using Slack
  • Experience with Verifiable (or similar like Medallion, Echo, Simplr, Modio) verification platform
  • 2+ years experience with GSheets (basic - intermediate skills for data entry)
  • 1+ years experience with Zendesk or similar CX platform
  • Familiar with AETNA, UHC and other portals
  • Prior administrative experience specific to the healthcare industry (preferably in credentialing, payer contracting, licensing, or claims billing)
  • Comfortable calling insurance to follow up on provider enrollment status
  • Experience with GSuite 
  • Ability to work CST (8AM - 5PM)
     

Nice to Have:

  • Availity (or similar) platform to bridge the gap between healthcare and insurance providers
 

Grow Into:

  • Creating macros in support helpdesk to streamline processes
  • Reporting on analytics related to processes they own and identifying opportunities for improvement (not to much)
We are looking for someone who wants to grow as part of a team. Ideal candidates desire to learn and grow, and take on more responsibilities along the way. Join our team now!

Required profile

Experience

Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Spreadsheets
  • Administrative Functions
  • Customer Service
  • Teamwork
  • Detail Oriented

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