Offer summary

Qualifications:

8–10 years of experience in consulting, data analytics, or similar client-facing roles., Bachelor's degree in Business, Information Systems, Data Analytics, or a related field preferred., Strong communication and storytelling skills with executive audiences., Fluency with analytics platforms and a passion for data-driven decision making..

Key responsibilities:

Lead engagements with Fortune 500 clients and manage end-to-end client communication.

Own the full lifecycle of large-scale enterprise projects and align cross-functional teams.

Conduct hands-on analysis and guide team members in applying methodologies for business insights.

Partner with Sales and Account Management to identify upsell opportunities and contribute to pre-sales efforts.

Job description

Job Title: Senior Manager, Customer Delivery

Compensation Range: USD 130K -160K base + 15% Bonus (Depending on Experience)

This role is remote anywhere in the US.

Overview
We are looking for a high-performing, strategic leader to join our team and own the delivery of multimillion-dollar projects for some of the world’s most recognizable enterprise brands. This role requires a rare combination of analytical acumen, executive presence, project leadership, and product mastery. You'll manage teams, delight high-level clients, and ensure that our solutions deliver true business value.

What You'll Do

Client Leadership & Executive Engagement

Lead engagements with Fortune 500 clients, including C-suite executives, to deliver high-impact insights and recommendations.
Own client communication from end-to-end, including uncovering stated and unstated client needs and translating them into action.
Be the trusted advisor who ensures clients receive clear, measurable ROI from every engagement.
Present complex analysis and solution strategies with clarity and confidence to executive stakeholders.

Project Management & Team Leadership

Own the full lifecycle of large-scale enterprise projects, aligning cross-functional internal teams to deliver best-in-class results.
Bring together analysts, engineers, and product specialists to deliver unified, polished deliverables.
Ensure that project workstreams are on time, high quality, and aligned with customer expectations.
Roll up your sleeves, you know how to guide, coach, and also execute.

Analytical Expertise & Product Fluency

Direct and conduct hands-on analysis using our full suite of proprietary tools.
Lead and guide team members in applying the right methodologies to drive business insights.
Act as a solution architect—understand our products inside and out to deploy the best possible configuration for each customer challenge.
Stay current on platform updates and ensure clients benefit from the latest innovations.

Innovation & Strategic Solutions

Translate customer challenges into scalable, repeatable solutions.
Partner with Data Scientists and Product Managers to push the boundaries of what’s possible with our tech.
Advocate for customer needs internally, influencing product roadmap and enhancements.

Business Development & Growth

Partner closely with Sales and Account Management to identify upsell opportunities.
Contribute to pre-sales efforts by scoping solutions and writing SOWs.
Help shape how we grow and scale services for our most strategic accounts.

What We're Looking For

8–10 years of experience in consulting, data analytics, strategic research, or similar client-facing analytical roles.
Proven ability to lead teams and manage complex enterprise projects.
Strong communication and storytelling skills with executive audiences.
Hands-on analytical skills—you’re just as comfortable analyzing data as you are guiding others to do so.
Fluency with analytics platforms and a passion for data-driven decision making.
Bachelor's degree in Business, Information Systems, Data Analytics or a related field preferred.
Deep curiosity and insight into macro trends, market dynamics, or emerging technologies is a plus.

Total Rewards!    
We want to make sure our employees feel valued and taken care of. Come join us and see for yourself!   

20 Days PTO   
12 Holidays
Company provided equipment
401K with company match   
FSA/HSA options   
Paid Parental Leave & Reintegration Program   
Employee Wellness Program for personal, financial, emotional, & legal support to help keep our team happy, healthy, and thriving.   
Medical, Dental, Vision Coverage   
4 Week (1 Month) Sabbatical after five years

Still Not Sure?   
We understand many candidates tend to only apply for jobs if they meet every single requirement listed. However, if you happen to be genuinely enthusiastic about this particular position and feel confident in your ability to excel at it, we strongly urge you to submit your application! You might just be the perfect fit for this role, or even another exciting opportunity within our company.   

Remote Work!   
Remote-first; We're thrilled to say that we've been passionate about remote work since day one! Being remote is simply who we are. At Quid, we're all about connecting with people from all corners of the globe. Our team is made up of individuals who are comfortable working remotely and collaborating with others across different time zones. We’re looking forward to future growth and expansion, however, certain legal restrictions dictate that we are only able to accept candidates who possess eligibility to work in the United States of America.  

ABOUT QUID 
Our product suite uses advanced artificial intelligence to process billions of indexed resources across all forms of structured and unstructured data, empowering brand, agency, and consulting services customers to make smart, data-drive decisions accurately, quickly, and efficiently. 
#LI-REMOTE  
#LI-AP1 

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