Offer summary

Qualifications:

5 to 10 years of experience in customer delivery and development projects, Experience with Javelina implementation projects is essential, Advanced/native English proficiency is required, PMI PMP certification is a plus..

Key responsibilities:

Manage customer programs or projects for defined product and service scopes

Plan and update customer projects while coordinating change management

Serve as the primary interface with the customer, managing relationships and communications

Monitor project delivery against budget, profitability forecasts, and quality objectives.

Job description

Description

❋ Why Scalepex?

Scalepex is a dynamic services firm specializing in providing nearshore solutions for premium brands like Nike, Pepsi, Toyota, Virgin and Walgreens.

Our mission is to connect prominent market leaders with top-tier professionals from around the world, fostering collaboration, efficiency, and growth.

❋ Take your portfolio to the next level by working with one of our fastest growing clients.

Join the Innovation Frontier at Scalepex!

❋ Position Overview

Overall, we are looking for individuals with a “PM DNA” who take ownership and responsibility for their projects, work with minimal supervision, and able to represent client in front of the customer.

Good communication skills including English fluency is a must.
Manages customer program (collection of projects managed together for business benefits) or project for a defined product and / or service scope for a medium / large and / or complex customer contract with medium / high risk probability.
Ensures all project and operational management is in full alignment with Mode of Operation (MoO), BG / BL guidelines and the PM
Plans customer project and keeps plan updated to reflect and anticipate changes by coordinating change management on all aspects affecting cost, scope, schedule and quality (CSSQ).
Assures consistency among project financial, product and service forecast activities.
Participates in pre-sales and sales process activities.
Determines delivery approach alternatives and manages the selection of the final recommended approach to delivery.
Ensures hand over from Sell to Execute and from Delivery to Care is done and monitors progress against it.
Ensures project contract management process is initiated and executed.
Defines the customization of any global operational processes together with relevant point of contacts to meet project requirements (for example, network operations, supply chain, logistics, and acceptance).
Manages the customer relationship during delivery and serves as the primary interface towards the customer in all activities-related to the own scope of the contract, including customer complaints, corrective actions, and changing requirements.
Prepares a clear and effective communications plan and ensures proactive communication of all relevant information to the customer and to all stakeholders.
Monitors and controls that the project is delivered within the approved budget, profitability forecast, and planned scope.
Ensures that the project meets all objectives for quality and looks continuously for quality improvement and customer satisfaction.

Requirements

Qualifications:

Hands on and detailed oriented Project Manager with 5 to 10 years of experience in customer delivery and development projects
Javelina implementation project experience is a must.
Advance - Native english level is required
We are looking for PMs who could take leadership after the onboarding period and grow in the role technically and with soft skills.
PMI PMP certification is a plus.

Benefits

100% remote

Contractor scheme

Monthly payment

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