Career Opportunities: Workday Analyst, Senior (24954)

Candidates hired for remote positions must reside in Oregon, Washington, Utah, Idaho, Arizona, Nevada, Texas, Montana, or Wisconsin.

Job Summary

This position is responsible for performing data management in Workday and other ancillary systems at a senior level.  Core areas of responsibility include data configuration, administration, analysis, reporting, stewardship, and project management.  Functional areas of focus may include employment functions such as talent acquisition, compensation, benefits, and learning or finance functions such as accounting, budgeting, and procurement. 

Essential Responsibilities

Data Configuration and Administration

• Leads functional administrator tasks for multiple areas within Workday with understanding of cross-functional dependencies.
• Interprets needs and develops and guides functional teams on routine to complex business processes and workflows.
• Identifies and creates new calculated fields, rules, validations, alerts, mass operations management (MOM), passive events, custom objects, custom fields, and standard and custom organizations with expert understanding of the impacts across the organization.
• Leads functional assessment, setup, and testing of Workday system releases.
• Leads continuous improvement of system processes and procedures, identifying opportunities for automation and efficiency gains while driving alignment with organizational goals and objectives.
• Stays updated, interprets, and guides others on system releases, enhancements, and best practices to ensure optimal system performance and user experience.
• Leads and/or participates in user group meetings/conferences.
• Identifies risks, configuration options to improve processes, and recommends best practices and mitigations based on Workday functionality.

Data Analysis and Reporting

• Applies advanced skills in gathering and analyzing data and providing summaries, reports and dashboards to department staff and other audiences; effectively interprets user needs and serves as a key resource for other Workday staff.
• Reviews metrics and reports on a regular basis; performs advanced analysis and applies seasoned knowledge for explaining trends, unexpected changes and outliers.
• Administers reporting intake process; meets with all levels of management to discuss, clarify, interpret, and guide in requests for data; effectively translates requests into deliverable project and provides options to meet end goals where constraints exist.
• Maintains data integrity in systems by creating new custom reports or automated alerts to identify and mitigate recurring or critical errors; guides others in resolving errors.
• Identifies and troubleshoots complex report sharing issues and security or object errors; develops report tagging framework to automate and simplify for users.

Collaboration and Data Stewardship

• Provides expert level troubleshooting and resolution for complex issues and cross-functional errors and develops solutions to avoid repeat errors.
• Within scope of assigned security role, partners with IS to ensure data feeds with internal and external systems and vendors perform as expected; where having visibility and included on notifications, monitors and reports errors and plays a lead role with resolution.
• Serves as the primary representative and liaison between People and Culture, IS, Finance, external vendors, and other stakeholders for ERP system design and implementation projects and upgrades.
• Provides advanced technical support, troubleshooting, and guidance to system users; identifies and develops effective aids for system users and provides user education.
• Collaborates with and effectively bridges communications between IS, People and Culture, and Finance to address system inquiries and issues.
• In collaboration with IS, communicates planned and unplanned ERP systems outages.
• Develops and leverages expert understanding of data, data infrastructure and processes used for reporting department metrics and for measuring operational and/or program performance.
• Develops and oversees technical documentation, such as data dictionaries, glossaries, and procedures for relevant data and reports; partners with IS as appropriate.

Project Management

• Provides expert level support on help requests and projects.
• Maintains project request tracking. Leads project prioritization in collaboration with management and functional team; assesses scope, effort, resource requirements, and impact along with feasibility and reasonable deadlines.
• Sets up and tests changes in appropriate tenant. Documents changes and testing in accordance with change approval and prioritization processes; migrates changes between tenants, as authorized.
• Advises management and stakeholders on options realistically available to meet requests and project requirements within feasible timelines and resource constraints. Uses expert knowledge of system capabilities to develop creative solutions and enhancements.
• Advises management where use of external consultants would be cost-effective or recommended due to impact, resource constraints or other considerations.

Organizational Responsibilities

• Perform work in alignment with the organization’s mission, vision and values.
• Support the organization’s commitment to equity, diversity and inclusion by fostering a culture of open mindedness, cultural awareness, compassion and respect for all individuals.
• Strive to meet annual business goals in support of the organization’s strategic goals.
• Adhere to the organization’s policies, procedures and other relevant compliance needs.
• Perform other duties as needed.

Experience and/or Education

Required

• Minimum 5 years’ experience performing data administration, configuration, and analysis in the functional area where the position resides
• Minimum 4 years’ experience in Workday, directly administering, troubleshooting, and configuring minimum of 3 HCM or Finance modules

Preferred

• Experience leading Workday implementations or upgrades
• Experience developing EIB and API integrations, and experience supporting, troubleshooting, and testing Connector and Studio integrations

Knowledge, Skills and Abilities Required

Knowledge

• Excellent understanding of data management fundamentals and reporting, including data structures, integration, stewardship, and governance
• Ability to lead in applying and performing qualitative/quantitative measurement and data collection design principles
• Advanced understanding of functional policies and procedures

Skills and Abilities

• Excellent ability to anticipate, understand, and interpret data requests and provide timely and accurate reports

• Advanced research, analytical and problem-solving skills
• Ability to review and recommend the best course of action or solution based on impacts
• Ability to identify and lead process improvements and streamline manual processes
• Advanced Excel and ETL (extract, translate, load) skills that comply with specified data requirements
• Strong verbal and written communication skills, as well as interpersonal skills
• Ability to collaborate effectively with ERP cross-department stakeholders and vendors
• Ability to convert systems terminology into understandable content for educating users
• Ability to effectively document information; ability to synthesize findings and present recommendations to stakeholders
• Excellent organizational skills and attention to detail
• Ability to handle confidential information and upmost discretion, sharing data in support of security access controls, and obtaining appropriate approvals for any relevant exceptions
• Ability to keep information confidential
• Ability to work effectively with diverse individuals and groups
• Ability to learn, focus, understand, and evaluate information and determine appropriate actions
• Ability to accept direction and feedback, as well as tolerate and manage stress
• Ability to see, read, and perform repetitive finger and wrist movement for at least 6 hours/day
• Ability to hear and speak clearly for at least 3-6 hours/day

Working Conditions

Work Environment(s):     ☒ Indoor/Office    ☐ Community      ☐ Facilities/Security     ☐ Outdoor Exposure

Member/Patient Facing: ☒ No                          ☐ Telephonic        ☐ In Person

        Hazards: May include, but not limited to, physical and ergonomic hazards.

Equipment:  General office equipment

Travel: May include occasional required or optional travel outside of the workplace; the employee’s personal vehicle, local transit or other means of transportation may be used.

Work Location: Work from home

Candidates of color are strongly encouraged to apply. CareOregon is committed to building a linguistically and culturally diverse and inclusive work environment.

Veterans are strongly encouraged to apply.

We are an equal opportunity employer. CareOregon considers all candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or veteran status.

Visa sponsorship is not available at this time.