E-commerce Assistant - (ZR_22677_JOB)

This is a remote position.

Role Name: E-commerce Assistant

Schedule:

• 40 hours per week, Monday to Friday, 9:00 AM to 6:00 PM Pennsylvania time
  

Client Timezone: US Eastern Time

Client Overview

Join a thriving e-commerce enterprise that’s revolutionizing online retail through innovative product offerings and exceptional customer experience. This established business maintains a strong digital presence and is seeking talented individuals to support their continued growth and success in the competitive e-commerce landscape.

Job Description

Step into an exciting role where you’ll be at the heart of a dynamic e-commerce operation, managing everything from storefront optimization to customer satisfaction. This position offers a unique blend of technical expertise and customer interaction, allowing you to develop comprehensive e-commerce management skills while contributing to the company’s growth. You’ll have the opportunity to work with cutting-edge e-commerce platforms, particularly Shopify, while handling various aspects of online retail operations. This role provides excellent exposure to multiple facets of e-commerce, making it perfect for someone looking to build a career in digital retail.

Responsibilities

• Master the Shopify platform to maintain and optimize the online store’s appearance and functionality
  
• Conduct comprehensive product research to identify market trends and opportunities
  
• Create compelling product listings that drive customer engagement and sales
  
• Deliver exceptional customer service through various communication channels
  
• Manage inventory systems to ensure accurate stock levels and prevent overselling
  
• Execute day-to-day e-commerce operations with attention to detail and efficiency
  
• Analyze and improve product descriptions and categories for optimal customer experience
  
• Collaborate with team members to enhance store performance and customer satisfaction
  

Requirements

• Demonstrated experience with Shopify platform and e-commerce operations
  
• Proven track record in product research and market analysis
  
• Excellence in customer service and problem-solving
  
• Strong English communication skills, both written and verbal
  
• Meticulous attention to detail and commitment to accuracy
  
• Self-motivated with ability to manage multiple priorities independently
  
• Reliable internet connection and quiet home office setup
  
• Experience in inventory management and product cataloging
  
• Positive attitude and willingness to learn new skills
  
• Ability to work US business hours