Offer summary

Qualifications:

At least 1 year of retail experience., Confident and comfortable engaging customers., Motivated to achieve results through customer interaction., Flexible availability including nights, weekends, and holidays..

Key responsibilities:

Inspire and motivate the team to drive sales and customer service.

Ensure high levels of customer satisfaction through product knowledge.

Maintain personal and productivity goals while upholding store quality.

Act as a liaison between customers and store management.

Job description

Overview

You get it. It is all about the in-store Customer experience. It’s just as easy for you to connect with kids as it is with parents, and you enjoy sharing your enthusiasm for kids’ athletic sneakers and apparel. You adapt to different kinds of Customers, and resolve issues with a smile. You also like to teach others to do the same. Leading the team, you will be expected to drive sales to maximize profits following division standards. Your performance will be measured by your ability to achieve personal and productivity goals. You will assume leadership and managerial responsibilities when the Store Manager and Assistant Manager are absent.

Responsibilities

Inspire, and motivate your team to drive sales that deliver exceptional customer service
Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service
Delivering sales, customer experience, merchandising, visual, and operational expectations
Maintaining personal and productivity goals
Uphold the quality and productivity of every aspect of your store
Act as a partner between customers, sales associates, Assistant Manager and the Store Manager
Ability to learn and share expertise of products and trends to fit customer’s needs
Maintains an awareness of all product knowledge, and current or upcoming product / trends
Contributes to a positive and inclusive work environment

Qualifications

At least 1 year of retail experience
Confident and comfortable engaging customers to deliver an elevated experience
Motivated to achieve great results because of one's enthusiasm from interacting with customers and athletic products
Initiates completion of tasks or activities without necessary supervision
Flexible availability – including nights, weekends, and holidays

Benefits