Offer summary

Qualifications:

At least 5 years of experience in system analysis or a similar role., Strong skills in system design, business process modeling, and data analysis., Familiarity with programming concepts and knowledge of BPMN and UML., Excellent analytical thinking and strong organizational and communication skills..

Key responsibilities:

Gathering and analyzing business requirements from stakeholders.

Leading meetings with business teams to understand their needs and expectations.

Collaborating with development teams and vendors to define technical solutions.

Creating and maintaining clear, structured system documentation.

Job description

At ZEN.COM, we’re building products that simplify payments and make financial experiences seamless, secure, and enjoyable. To support our growth, we’re looking for a System Analyst who will play a key role in bridging the gap between business needs and technical execution. You’ll work closely with cross-functional teams to design smart, scalable solutions that directly impact how our products evolve.

Requirements

Experience

At least 5 years of experience in system analysis or a similar role
Previous experience in the financial domain – a strong advantage

Technical Skills

Familiarity with programming concepts
Strong skills in system design, business process modeling, and data analysis
Ability to create and maintain detailed technical documentation
Knowledge of BPMN and UML
Experience with Microservices and API integration

Soft Skills

Excellent analytical thinking and the ability to interpret complex systems and workflows
Strong organizational and communication skills
A proactive approach to problem-solving and decision-making

Responsibilities

Gathering and analyzing business requirements from stakeholders
Leading meetings and discussions with business teams to understand their needs and system expectations
Collaborating with internal development teams and external vendors to define technical solutions
Creating and maintaining clear, structured system/technical documentation
Translating requirements and documentation into actionable tasks for the development team
Taking part in workshops to identify processes, improvements, and system functionalities
Proposing and designing new features
Analyzing logs, metrics, and system errors to recommend optimizations
Supporting the QA team in creating test cases and conducting acceptance testing

If you're passionate about connecting the dots between business goals and technical solutions—and want to work on impactful products in a fast-moving environment—ZEN is the place for you.

Required profile