Offer summary

Qualifications:

Bachelor's degree in Computer Science or related field., Proven experience in technical support or a similar role., Strong problem-solving skills and ability to troubleshoot complex issues., Excellent communication skills, both verbal and written..

Key responsabilities:

Provide technical support to customers via phone, email, and chat.

Diagnose and resolve technical issues related to the Motive platform.

Collaborate with engineering teams to improve product functionality.

Document support processes and customer interactions for future reference.

Job description

Who we are:

Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.

Motive serves more than 120,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.

Visit gomotive.com to learn more.

About the Role:

What You'll Do:

What We're Looking For:

Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.

Please review our Candidate Privacy Notice here .

UK Candidate Privacy Notice here.

The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology.

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