Client Experience Associate

Client Experience Associate

Client Experience Associate (Remote, Full-Time)

Are you someone who thrives on delivering exceptional customer experiences? Do you have a knack for solving problems and a willingness to learn? If so, we want you to join our team as a Client Experience Associate!

What You’ll Do

• Assist with client relationships by understanding their needs and providing thoughtful solutions.
• Respond to client inquiries quickly and professionally through email, phone, and meetings.
• Help educate clients on company procedures and services to ensure a smooth experience.
• Collaborate with internal teams to deliver high-quality services and solutions.

What We’re Looking For

• A teachable attitude and a passion for creating great customer experiences.
• Basic Excel skills and comfort working with computers and various software.
• Experience in customer-facing roles (e.g., food service, retail).

Key Details

• Schedule: Full-time, 8AM - 5PM PST.
• Fully remote (work from home).
• Equipment: Must be self-provided.

This is an early-career role, perfect for someone looking to grow in client support and relationship management. Technical expertise can be taught – it’s your approach to customers and eagerness to learn that matter most!

Bring your commitment to customer care and willingness to grow, and apply today to become part of a supportive, dynamic team!

Qualifications

What We’re Looking For

• A teachable attitude and a passion for creating great customer experiences.
• Basic Excel skills and comfort working with computers and various software.
• Experience in customer-facing roles (e.g., food service, retail).