Sales & Dispatch Coordinator

The Sales and Dispatch Coordinator must be a self-starter who is comfortable and confident working independently or in conjunction with colleagues in sales, operations, and finance. The Sales and Dispatch Coordinator will manage one-time credits and dispatch service appointments among other tasks in order to support the North America Refinish field sales organization. This individual should feel comfortable working within Salesforce and Excel. A successful candidate will be able to effectively communicate the results of their work to colleagues and business leadership through analytical reports and insights to achieve company and business unit goals.

Key Responsibilities:

• Support core business activities primarily focused on supporting the sales and operations teams of North America Refinish.
• Create, manage, and maintain key processes and records, including, but not limited to, one-time credits, service appointments.
• Support members of the sales operations, effectiveness, field sales, retention and distribution management teams.
• Ensure colleagues are following correct processes, procedures and policies. Train and coach if not following properly.
• Assist with special projects to improve business processes and/or technology.
• Identify repetitive and/or non-value add tasks that can be automated and work with the Sales Operations team to work towards automation.
• Organize and analyze errors or quality issues in both data and business processes and recommends solutions.
• Stay abreast of internal operations, current industry trends, competitive offerings, and relevant technologies.

Qualifications:

• HS Diploma Required
• College Degree Preferred
• Acts with a high sense of urgency and will be able to prioritize work effectively
• Strong problem-solving skills and ability to proactively identify process and efficient improvement opportunities
• Possesses self-discipline/self-management and maintains effective performance in unstructured and autonomous environment
• Ability to work well individually as well as in a team environment
• Foster Professionalism and Teamwork - Presents oneself in a professional manner throughout all levels of the organization.
• Flexibility - Maintain flexibility to meet customers’ and stakeholders’ needs.
• Excellent oral and written communication skills
• Excellent customer service skills
• Detail oriented and strong organizational, time and stress management skills
• Strong analytical and problem-solving skills
• Ability to handle multiple projects
• Excellent interpersonal skills
• Ability to learn quickly and apply knowledge to new situations
• Experience with Salesforce.com and Excel required.
• 0-3 years prior work experience, preferably in a related role.

Our Company:

Axalta has remained at the forefront of the coatings industry by continually investing in innovative solutions. We engineer technologies that protect customers’ products – whether they are battling heat, light, corrosion, abrasion, moisture, or chemicals – and add dimension and beauty with colorful finishes. We have a vast and ever-evolving portfolio of brands primed to play an important part in everything from modernizing infrastructure around the world to enabling the next generation of electric and autonomous vehicles.  

Axalta operates its business in two segments: Performance Coatings and Mobility Coatings, which serve four end markets, including Refinish, Industrial, Light Vehicle and Commercial Vehicle, across North America, EMEA, Latin America and Asia-Pacific. Our diverse global footprint allows us to deliver solutions in over 140+ countries and coat 30 million vehicles per year. We’ve recently set an exciting 2040 carbon neutrality goal, in addition to 10 other sustainability initiatives, and we take pride in working with our customers to optimize their businesses and achieve their goals.