Clinical Trainer

Position is remote. 100% tele-health

Who we are:

Bend Health is revolutionizing the treatment of mental health conditions for kids and teens. Our innovative technology achieves better outcomes and leads to happier, healthier lives while ensuring stigma, costs, and logistics are no longer barriers. Come and be part of a fun, collaborative, supportive, motivated, and data-driven team creating the first scalable and integrated model in mental healthcare for kids and teens. Help shape the future of pediatric mental health and bend the healthcare system to work better for everyone.

Today’s world can be intense and stressful, and it’s taking an unprecedented toll on kids, teens, and families. Bend Health’s collaborative care model relies on therapy to help families manage the ups and downs of everyday life. These challenges could involve managing emotions, challenging negative thinking, and reducing stress and anxiety.

We are looking for a full-time, Clinical Trainer passionate about whole-person, whole-family mental health care to join our care team. This is a unique position that reports to the Executive Vice President, Human Resources.

What you’ll do:

In this role, you will design, develop, and deliver engaging clinical training programs that ensure providers are prepared to deliver high-quality, evidence-based care through Bend Health’s collaborative care model. You will play a critical role in onboarding, upskilling, and supporting clinicians across therapy, psychiatry, coaching, and other behavioral health disciplines.

This position requires strong training facilitation skills, clinical expertise, and the ability to thrive in a fast-paced, innovative healthcare environment.

• Design and facilitate clinical onboarding programs for new providers, ensuring a smooth transition into Bend Health’s workflows, platforms, and collaborative care model.
• Deliver ongoing training sessions, workshops, and refreshers for current providers to support clinical excellence, documentation standards, compliance, and member experience best practices.
• Develop engaging, scalable learning materials, including job aids, tip sheets, videos, and e-learning content tailored to clinical workflows and evidence-based practices.
• Monitor new provider progress post-training through evaluations, feedback sessions, and skills assessments to ensure clinical readiness and confidence.
• Partner with clinical leadership, compliance, and quality teams to ensure training materials reflect current best practices, regulatory requirements, and internal policies.
• Identify training needs through data analysis, feedback, and quality reviews, and proactively adjust or create training programs to close skill gaps.
• Support performance improvement initiatives by providing targeted, individualized coaching and follow-up training where needed.
• Contribute to the continuous development of a culture of learning, collaboration, and clinical excellence at Bend Health.
• Maintain detailed documentation of training attendance, outcomes, and feedback to support compliance and continuous improvement efforts.

Who you are:

• An experiencedl professional with a strong foundation in behavioral health and a passion for teaching, coaching, and helping others grow.
• A dynamic facilitator who can lead engaging, interactive training sessions for providers at all career stages and clinical backgrounds.
• Skilled at developing clear, concise, and user-friendly learning materials that meet the needs of adult learners.
• Organized, detail-oriented, and able to manage multiple training initiatives at once without losing sight of quality and learner outcomes.
• A strong communicator with the ability to present clinical and technical information in a clear, accessible way.
• Collaborative and relationship-focused, with the ability to build trust and rapport across remote teams.
• Committed to clinical quality, compliance, HIPAA standards, and evidence-based care delivery.
• Adaptable and resilient in a high-growth, fast-changing environment, with a continuous improvement mindset.

Core Competencies:

• Clinical Expertise: Deep knowledge of behavioral health clinical practices, standards, and documentation requirements.
• Training Design and Delivery: Ability to create, deliver, and continuously improve effective clinical training programs for adult learners.
• Instructional Design: Skilled in creating engaging, accessible learning materials and job aids for remote learners.
• Coaching and Development: Ability to identify learning needs, provide targeted coaching, and support clinical growth and development.
• Operational Understanding: Knowledge of clinical workflows, telehealth best practices, EHR systems, and regulatory compliance requirements.
• Analytical Thinking: Ability to assess training outcomes, analyze learner feedback, and adjust programs based on data-driven insights.
• Cross-Functional Collaboration: Ability to work closely with clinical leadership, compliance, quality, and operations teams to align training efforts.
• Communication: Strong written and verbal communication skills with the ability to lead training sessions and convey information clearly and professionally.
• Adaptability and Resilience: Ability to pivot quickly and adjust training programs as organizational needs evolve.
• Compliance and Attention to Detail: Commitment to maintaining HIPAA compliance, patient privacy, and documentation standards.

What you bring:

• Master’s degree in Social Work, Counseling, Psychology, Nursing, or a related behavioral health field preferred, or Bachelor's degree in instructional design, industrial psychology, education, or adult learning and at least four years of experience in adult learning, employee development, training facilitation or a related field
• Active clinical license (e.g., LCSW, LPC, LMFT, PsyD, PhD, APRN) preferred.
• 3+ years of clinical experience delivering mental health services to children, adolescents, and/or families preferred.
• 2+ years of demonstrated experience facilitating clinical training, onboarding, or professional development programs..
• Experience working in telehealth, collaborative care models, or integrated behavioral health settings strongly preferred.
• Familiarity with electronic health record (EHR) systems and telehealth platforms.
• Knowledge of evidence-based practices (e.g., CBT, DBT, Motivational Interviewing) and clinical documentation best practices.
• Experience working in a remote, distributed team environment is a plus.

The salary range for United States residents is $67,000 - $125,000 per year + Bonus.  Pay is based on several factors, including but not limited to education, work experience, certifications, etc. In addition to your salary, Bend Health offers a comprehensive benefits package, incentive and recognition programs, equity, and 401k contribution (all benefits are subject to eligibility requirements).  Come join us to expand access to quality mental health care for kids, teens, and families!

We want to inform you regarding fraudulent postings and communications from individuals posing as Bend Health employees to job seekers. Please look at our current openings to ensure they match with third-party job hosting sites. If you are applying for a position with us, we will always take the following steps:

• We will only email you from the @bendhealth.com domain
• Our screenings and interviews will be via phone or Zoom/Google Meets Video - Never chat or instant message
• We will not send you a check until you are actively employed
• We will never ask you for personal payment or require you to purchase equipment 

We are here to help if you have any questions or concerns about a job posting. Please reach out directly to hiring@bendhealth.com for inquiries. Thank you again for your interest and we look forward to connecting with you!

At Bend Health, we believe that our diverse perspectives are our biggest strengths - and that embracing them will create real change in healthcare. As an equal-opportunity employer, we are committed to building an inclusive environment where you can be you.