Claims Examiner 5

Description

Accelerate your Career!

At Swift, our greatest asset is OUR PEOPLE! We strive to be the best and give our best every day. We are passionate about learning and cultivating an environment of safety, honesty and mutual respect. We are a family where everyone has a voice and plays an essential role in our overall success and the success of our drivers. Your voice and perspective matter at Swift Transportation. We understand that you are the subject matter expert, and we trust you to ideate and execute those ideas based on the best interest of the company.

Be a part of something bigger. Be a part of the #1 full truckload carrier in the nation. Be a part of Swift Transportation.

Job Responsibilities: What you will do

Investigate and resolve first and third party complex commercial claims on behalf of Swift and its drivers. Handle claims in accordance with prescribed authority and according to claims best practices. Incumbents have up to $100,000 reserve authority; $50,000 settlement authority and $25,000 payment authority.

• Authorize and/or approve all claims payments within the delegated authority or within the maximum limits as outlined in company policies and procedures.
• Determine proper policy coverages and investigate, evaluate, negotiate and equitably settle all assigned claims cases.
• Make decisions and resolve conflicts in such areas as application of coverages to submitted claims, application of laws of jurisdiction to investigatory facts, application of policy exclusions and exceptions as well as the ability to read and understand contracts, hold harmless and indemnity agreements.
• Document and establish timely reserves and executes claims payments. Provide recommended action for all claims payments beyond delegated authority.
• Conduct settlement negotiations with claimants, policy holders and/or their attorneys.
• Manage and direct the litigation process through retention of counsel and experts to include setting appropriate expectations.
• Identify and communicate specific claim trends and policy/contract issues to management.
• Identify fraud and subrogation opportunities.
• Prepare for and advocates at depositions, trials and mediations for the Company.
• Collaborate regularly with defense counsel to strategies and formulate plans for defense.
• May assist in the development, mentoring and/or training of individual team members.
• Proactively work to assist others in achieving the organization's objectives.

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Qualifications: What you need to bring

• 8+ years' complex claims experience required.
• 2+ years' claims experience in transportation industry required.
• Bachelors' degree in related field or equivalent combination of education and experience required.
• Maintain state licensing where required.
• Successful completion of claims certification schools/classes such as AIC, AEI, ARM, CPCU preferred.
• Must be familiar with legal terminology and able to identify material items.
• Must be flexible to be on-call 24/7 on rotating basis.
• Must possess excellent investigative skills with the ability to achieve optimal conflict resolutions.
• Must possess excellent negotiation skills and be able to appropriately influence and persuade others.
• Must be able to analyze complex situations.
• Must possess excellent fact finding skills with ability to gather detailed information.
• Must be able to effectively manage multiple demands.
• Must be able to work independently or in a team environment.

What we offer: 

• Competitive starting salary commensurate with experience and geographic location.
• Potential bonus pay based on company performance.
• Opportunities to volunteer and give back to local communities.
• Remote consideration
• Comprehensive Benefits Package which includes:
  • 401(K)
  • Medical, Dental, Vision, Disability, Supplemental and Life Insurance
  • Paid Time Off
  • Employee Stock Purchase Plan

The Company is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.