Network Credentialing Specialist

Job Summary: 

SafeRide Health is seeking a proactive and detail-oriented Network Credentialing Specialist to join our growing team (Remote/Hybrid). In this role, you will be a key liaison between our Credentialing and Vendor Management teams, leading projects that enhance operational compliance, improve credentialing processes, and support strategic initiatives across the transportation network. 

We are looking for someone who thrives in a fast-paced environment, can influence cross-functional teams, and is passionate about building efficient, scalable solutions. This is a unique opportunity to contribute to critical operational improvements while making a meaningful impact on the healthcare access journey for thousands of patients nationwide. 

Key Responsibilities: 

• Credentialing & Compliance Oversight 

• Maintain high standards of driver and vehicle compliance across clients, subcontractors, and states. 

• Guide new providers through the credentialing phases of onboarding. 

• Monitor and enforce company-level requirements for onboarding, insurance, certifications, state registrations, and SLA adherence. 

• Operational Process Improvement 

• Collaborate with Transportation Operations leadership to identify process gaps and implement timely solutions. 

• Lead data-driven projects to improve credentialing workflows, vendor management, and compliance monitoring. 

• Document and standardize internal operational strategies, including developing SOPs and job aids. 

• Reporting & Analysis 

• Build and maintain external compliance reports. 

• Analyze credentialing and vendor data to surface actionable insights and support strategic initiatives. 

• Cross-functional Collaboration 

• Partner closely with the Network Vendor Management team to drive network compliance efforts. 

• Communicate effectively with internal stakeholders and external partners to support credentialing and compliance needs. 

• Other Duties 

• Perform additional tasks as needed to support the success of SafeRide’s operations. 

Required Background: 

• 1+ years of experience in credentialing, compliance, transportation operations, vendor management, or project management. 

• Strong proficiency in Excel and working with data to extract actionable insights. 

• Demonstrated problem-solving skills with both quantitative and qualitative approaches. 

• Ability to thrive in ambiguity and develop practical, scalable solutions. 

• Excellent verbal and written communication skills, adaptable for diverse audiences. 

• Comfortable working in a high-growth, dynamic environment while maintaining attention to regulatory compliance and operational detail. 

Preferred Qualifications: 

• Experience working at a growth-stage company. 

• Experience in logistics, healthcare transportation, or transportation-tech industries. 

• Prior experience in credentialing subcontractors, preferably within non-emergency medical transportation (NEMT). 

• Familiarity with compliance standards across multi-state operations. 

About Us: 

SafeRide Health is a technology and services company dedicated to reducing barriers to care by improving the delivery of non-emergency medical transportation to people across America. SafeRide employs proprietary technology, paired with a nationwide network of vetted transportation providers. This enables payers and health systems to deliver cost-effective, on-demand transportation intelligently, enhancing the patient experience in the process. SafeRide serves the largest Medicare Advantage, Medicaid, and provider programs in the country. Learn more at www.saferidehealth.com. 

If you're ready to be an integral part of a team making a difference, SafeRide Health awaits.