Offer summary

Qualifications:

Minimum of 8+ years in pre-sales engineering or technical sales support roles., Direct experience with Optical networks and transport networking equipment., Excellent verbal and written communication skills for diverse audiences., Strong analytical and problem-solving skills for customer challenges..

Key responsibilities:

Act as the primary technical resource during the pre-sales phase, engaging with customers.

Collaborate with customers to design networking solutions that meet their requirements.

Work closely with sales to support account growth and respond to RFPs.

Provide post-sales technical support and serve as an escalation point for customers.

Job description

Welcome!

Our Growth is Creating Great Opportunities!

Our team is expanding, and we want to hire the most talented people we can. Continued success depends on it! Once you've had a chance to explore our current open positions, apply to the ones you feel suit you best and keep track of both your progress in the selection process, and new postings that might interest you!

Thanks for your interest in working on our team!

Job Overview: We are seeking a highly skilled and solution-oriented Consulting Sales Engineer to support our efforts in selling Optical Networking equipment and services to hyperscale and cloud services companies.

Key Responsibilities:

Pre-Sales Technical Expertise: Act as the primary technical resource during the pre-sales phase, engaging with customers to understand their business and technical requirements.
Solution Design: Collaborate with customers and product line management to design networking solutions that address their specific requirements.
Sales Collaboration: Work closely with the sales to provide the technical expertise necessary to support and grow existing accounts, respond to RFPs, develop proposals, and aid in the sales process.
Customer Education: Act as a trusted advisor to clients, educating them on the benefits of the Adtran optical networking technologies and how it relates to AI infrastructure, and edge computing.
Technical Escalation Support: Provide post-sales technical support and serve as an escalation point for customers, ensuring smooth implementation and resolution of any technical issues.
Market & Product Expertise: Continuously develop expertise on optical networking products and services, staying ahead of industry trends in AI, hyperscale/cloud services, and networking technologies to remain a trusted advisor to customers.

Key Qualifications:

Experience: Minimum of 8+ years minimum experience in pre-sales engineering or technical sales support roles. Direct experience working with Optical networks and transport networking equipment. Additional knowledge with L2 and L3 applications a plus.

Communication Skills: Excellent verbal and written communication skills, with the ability to explain technical concepts clearly to both technical and non-technical stakeholders.
Collaboration: Ability to work seamlessly with sales teams, engineers, and product management to ensure customer requirements are met and solutions are successfully implemented.
Problem-Solving: Strong analytical and problem-solving skills to necessary to address unique customer challenges with creative, cost-effective solutions.
Self-Driven: Proactive, independent, and self-motivated, with the ability to manage complex sales cycles while working in a remote environment.

Required profile