Offer summary

Qualifications:

Bachelor’s degree or equivalent work experience required., Minimum of 3 years as a Windows System Administrator or similar role., Experience with Microsoft 365, Azure, AWS, and advanced IT troubleshooting skills., Certifications such as Security + CE or Microsoft Certified: Azure Administrator Associate are desired..

Key responsabilities:

Support and administer workstation, server, and network hardware and software for all users.

Implement and maintain systems that meet corporate objectives and best practices.

Manage end-user accounts, permissions, and ensure data integrity and security.

Conduct network audits, troubleshoot issues, and provide training to users.

Job description

About The Position

The Systems Administrator II directly supports and administers workstation, server and network hardware, software, and services for all Geneva users and functions. This position is responsible for recommending, implementing, supporting, and maintaining software, hardware and network services across the organization. This position also includes working with business leaders and end users to analyze business needs and ensure that implemented solutions meet stakeholder expectations.

This is a fully remote position.

Salary Range:

$82,000 - $98,000. Salaries are determined based on several factors including external market data, internal equity, and the candidate’s related knowledge, skills, and abilities for the position.

Responsibilities

Participate in and support capacity planning and the development of long-term strategic goals for systems and software in conjunction with end-users and department managers

Implement and maintain server and workstation systems that utilize industry best practices to meet corporate objectives

Deploy workstations, servers, printers, scanners, firewalls, and security systems

Manage all operating systems and end-user software

Manage communications and connection solutions, including workstation connectivity, local area networks, company Web site, intranet, and Internet applications

Ensure the integrity and security of enterprise data on host computers, multiple databases, and during data transfer in accordance with business needs and industry best-practices regarding privacy, security, and regulatory compliance

Manage end user accounts, permissions, access rights, and storage allocations in accordance with best practices regarding privacy, security, and regulatory compliance

Perform network and security audits

Perform and test routine system backups and restores

Anticipate, mitigate, identify, troubleshoot, and resolve hardware and software problems on servers and workstations

Practice IT asset management, including maintenance of component inventory and related documentation and technical specifications information

Analyze system, server, application, network, and input/output device performance

Recommend, schedule, and perform software and hardware improvements, upgrades, patches, reconfigurations, and/or purchases

Conduct research on emerging products, services, protocols, and standards in support of systems software procurement and development efforts

Participate in negotiations with vendors, outsourcers, and contractors to secure products and services

Develop, document, and maintain policies, procedures and associated training plans for system administration and appropriate use

Prepare and submit vendor warranty claims, parts, and documentation associated with warranty repairs (with authorization from vendors)

Perform moves/adds/changes within Geneva’s phone system. Set up calling features such as Automatic Call Distribution (ACD) groups, pick groups call processing, and voice mail. Provide phone support and training to new users and solve miscellaneous phone problems

Train users in startup, basic and advanced use of software programs including Microsoft Office. May provide group training on request

May perform other duties as assigned

Qualifications

Bachelor’s degree or equivalent work experience required
Minimum of 3 years working as a Windows System Administrator, Network Administrator or similar role
Experience in one or more of the following: Microsoft 365, Azure or AWS Administration, SharePoint, Check Point Firewalls, Veeam Backup & Replication, VMware
Advanced IT troubleshooting skills and experience
In-depth knowledge and extensive hands-on experience in with Windows Server 2012 R2, 2016, 2019, and 2022 installation and configuration
Proficient in installing, configuring, and supporting Microsoft Windows 7, 8, 10, and 11, along with compatible applications
Understanding of Microsoft Windows AD, DNS, and DHCP
Security Information/Event Management solution experience
Certification/Licensure: Security + CE, CCNA, CCNA Security, Microsoft Certified: Azure Administrator Associate or other Microsoft certifications desired
Must be organized, attentive to detail, and possess a positive, friendly and professional demeanor
Must be flexible with changing priorities and able to communicate in a diplomatic and professional manner
Must be willing to undergo a background check

Required profile