VP, Chief of Staff, Global Chief Technology Officer

About Rimini Street, Inc.

Rimini Street, Inc. (Nasdaq: RMNI), a Russell 2000® Company, is a global provider of end-to-end enterprise software support and innovation solutions and the leading third-party support provider for Oracle, SAP and VMware software. The Company offers a comprehensive portfolio of unified solutions to run, manage, support, customize, configure, connect, protect, monitor, and optimize enterprise application, database, and technology software. The Company has signed thousands of contracts with Fortune Global 100, Fortune 500, midmarket, public sector and government organizations who selected Rimini Street as their trusted, proven mission-critical enterprise software solutions provider and achieved better operational outcomes, realized billions of US dollars in savings and funded AI and other innovation investments.

To learn more, please visit www.riministreet.com, and connect with Rimini Street on X, Facebook, Instagram, and LinkedIn.

We are actively seeking a VP, Chief of Staff, Global Chief Technology Officer.  This is a remote position that can be based anywhere in the U.S.

Position Summary

Rimini Street is growing rapidly globally, with double-digit annual growth in new business and revenue.  The VP, Chief of Staff, Global CTO will assist the Global, Chief Technical Officer in leading efforts to support global Pre-Sales, Sales, Post-Sales Account Management and other functions.  The VP, Chief of Staff, Global CTO will coordinate global CTO activities, carry out projects and CTO initiatives that cut across Regional CTO groups and functions, and frame business and operational issues to maintain momentum and execution of top priorities.  The role will require periodic international travel, as necessary.  

Essential Duties & Responsibilities

• Assist the Global CTO in carrying out leadership of Global CTO Sales Support Operations, meeting financial and business goals Organize for efficient use of time
• Assist the Global CTO to coordinate internal projects, thought leadership, with regional CTOs globally
• Organize staff meetings, monthly and quarterly reviews, team meetings/offsites
• Create agendas, create templates, prep presenters, review presentations for content and clarity
• Prepare executive communications and presentation materials for C-level and Board of Directors meetings
• Help execute operating cadence - weekly, quarterly and annual cycle
• Participate in annual planning, with interlock across Sales, Products, Finance and Marketing Drive projects and initiatives
• Assist with projects that need added focus, supplement bandwidth of specific groups or functions as needed
• Drive initiatives that cut across geographies, functions and teams - Work off-line to overcome hurdles and objections, maintain momentum and execution of top priorities
• Coordinate special projects – partnerships, investments, legal matters
• Serve as key point of contact for outside consultants engaged on projects Provide analysis and insights, framing and guidance on key issues
• Provide data, metrics and analysis on operations under the COO’s team
• Add insights to analytics to frame business and operational issues for executive decision-makers
• Be a trusted resource and sounding board for the COO, to discuss issues, test ideas, and explore options
• Conduct annual analysis of global field operations to inform strategic direction and investment choices
• Establish the practice of completed staff work to more efficiently make decisions that stick, and close issues faster

Education

• Bachelor's degree or equivalent required, Masters or MBA desirable

Location

• Remote - U.S.

Experience

• A successful track record in a similar role as Technical, Chief of Staff or head of Technical Business Operations for a senior executive in companies with at least $300 million in annual revenue.
• General IT experience in corporate computing, ERP (i.e. Oracle, SAP)
• PowerPoint creation experience, graphics, data representation, graphs, etc.
• Project Management, Project Tracking.
• Experience leading Business Operations or Sales Operations teams in Enterprise software companies
• Experience in staff roles for C-level leaders of customer-facing functions (Sales, Marketing, Account Management).
• Prefer experience in high-growth software or software-related services businesses.
• Direct experience in line jobs across multiple functions and disciplines, especially Sales, Marketing and Finance
• Direct experience in customer-facing roles in Sales organizations, post-sales Account Management, Marketing or Service Delivery
• Experience with both new business/new customer acquisition and recurring revenue streams/renewals
• Proven track record of driving strong business, sales and client satisfaction results against target plans.
• Participation in management teams overseeing global activities and hundreds of employees
• Experience with and understanding of business financials and P&Ls
• Participation in annual planning cycles and budget processes
• Experience with market and financial analysis to frame and recommend investment decisions
• Experience with organizational transformations and change management

Qualifications and Skills

• Build relationships, establish trust and rapport with senior execs across groups and around the world.
• Proven business judgement and acumen to help outline options and recommend solutions for the COO.
• Strong analytical skills and judgement to use numbers/analysis to address complex business issues.
• Ability to influence other leaders and peers without having direct authority
• Problem-solving skills including finding alternative paths to resolving conflict and achieving goals
• Proven high integrity, professionalism, maturity and discretion to handle and manage the full scope of highly sensitive, confidential and non-public information that is dealt with by the Office of COO.
• A team player that takes a collaborative approach to tackling issues and problem-solving.
• Ability to work with a wide range of people from around the world, with different styles and viewpoints in both collaborative and competitive situations.
• Excellent communication skills - verbal, written and in presentations
• Ability to up-level all communications to be appropriate for senior executive audiences including the Board of Directors and C-level leaders
• Flexibility to adapt to a rapidly changing environment and prioritize work to meet multiple business and organizational goals

Why Rimini Street?

Rimini Street Inc. is an affirmative action-equal opportunity employer and complies with all applicable Federal, State, and Local Laws regarding recruitment and hiring.

Qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable Federal, State, or Local laws. Rimini Street Inc. offers a comprehensive compensation and benefits package to employees.

Compensation is based on role, location, and level of applicable experience. 

Rimini’s target pay for each position is available upon request during the applicant’s Interview process.

The general salary range for this type of role is 179k - 223k depending on skills and experience.

Benefits for US employees include:

• Medical, Dental, and Vision insurance
• Disability insurance
• Paid Parental Leave
• 401(k) program
• Generous Paid time off (PTO)

We are looking for talented, passionate people to help us build our future at Rimini Street. We hire only the best, the most extraordinary professionals and provide compensation, bonuses, and benefits to match the skills of our top-performing team members. Do you thrive in a fast-paced environment, enjoy growing together, and get excited about learning new skills? Are you looking for an opportunity to make a true impact as part of a team of extraordinary professionals? This is the place for you.

Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs: 

• Company
  • We dream big and innovate boldly.  

• Colleagues
  • We work with extraordinary people who create a culture of mutual respect and collaboration. 

• Clients
  • We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service. 

• Community 
  • We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we’ve made positive impacts in six continents for over 425 charities.

Accelerating Company Growth

• Nasdaq-listed under ticker symbol RMNI since October 2017 
• Over 5,800 signed contracts to date, including Fortune 500 and Global 100 companies
• Over 2,000 team members in 23 countries
• US and international recognition for industry leadership and philanthropic efforts. See all of our awards and recognitions here: https://www.riministreet.com/company/awards/ 

Rimini Street is committed to creating a diverse and inclusive environment and is proud to be an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, national origin, sexual orientation, gender or gender identity, disability, protected veteran status, or any other characteristic protected by law. 

To learn more about how Rimini Street is redefining the enterprise software support industry, visit http://www.riministreet.com 

Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources.  Unsolicited resumes will be ineligible for referral fees.