eDiscovery Coordinator

Our client, a leading global law firm, is seeking an eDiscovery Coordinator to join their team. In this role, you will be responsible for supporting the successful implementation and delivery of eDiscovery projects, ensuring accuracy, efficiency, and client satisfaction. You will also act as a subject matter expert and consultant, providing guidance on appropriate eDiscovery solutions and resolving technical issues. The ideal candidate will have previous experience or formal training in a technology, data processing, or eDiscovery-related field, outstanding communication skills, and the ability to work effectively with a wide range of teams. Experience with vendor management and using eDiscovery platforms such as Servient and Relativity is highly desired. This is an exciting opportunity to be part of a growing industry and a dedicated team. This role is remote out of the following states Virginia, Maryland, Alabama, or Illinois.

Please do not apply to this role if you do not have eDiscovery experience.

The Role

eDiscovery involves the use of specialized software and techniques to search for, collect and analyze relevant electronic information and to produce it in a legal or investigatory context. It’s an exciting industry that continues to grow, as more and more information is created and stored electronically.

You will join a dedicated eDiscovery team, drawn of individuals from a variety of technical and/or legal backgrounds, who support our global contentious practices and help drive efficiency across the firm.

We’ve processed millions of documents for more than 12 practice groups across over 15 global offices and are continuing to expand. If you’re interested in problem-solving, new technology and being part of a team

Purpose

• To support the successful implementation and delivery of eDiscovery projects on instruction from the Practice
• Ensure projects and tasks are completed accurately, efficiently, on time and to the ultimate client’s satisfaction
• To deliver optimal client and commercial benefits in line with the Firm’s efficiency drive
  
  

Product Delivery

• Data processing of material received in various formats including native and load file mapping and ingestion, as well as exception handling
• Ensure defensible processes and data security procedures are adhered to at all times
• Maintain project and product documentation
• Administration of software and hardware used by the eDiscovery team
• Ensure quality control process is adhered to in delivery of all services
• Adhere to recommendations, project plans, cost estimates, procedures and specifications, ensuring quotes are provided and instructions are agreed upon in writing
• Establish and maintain relationships with key business stakeholders, such as the practice, technology, etc.
  
  

Subject Matter Expert & Consultant

• Discuss with eDiscovery colleagues and agree on appropriate eDiscovery solutions to recommend to the practice
• Carry out eDiscovery tasks, such as (but not limited to) setting up and customizing review platforms, processing data, running searches and culling data, creating review batches, customizing coding templates and creating user roles.
• Resolve first-line support queries and work with our second- and third-line support to ensure technical issues are resolved
• Act as a reference point for service issues, escalating any complaints from the Practice immediately to the Team Manager and working with the Manager to address these
• Assist with training/presentations to the Practice and external clients on how to use the products
  
  

Training/role development

• Seek out and attend training and development opportunities under guidance of line manager
• Set and work towards stretch development objectives
• Set and work towards stretch development objectives
  
  

Best Practice

• Adhere to LegalTech processes and procedures, with a view to continuous improvement and best practice
• Discuss any challenges/issues and innovate to identify solutions and ways of working; promptly escalate to manager where relevant
  
  

Skills

• Previous experience or formal training in a technology, data processing or eDiscovery-related field
• Appreciation of city business dynamics
• Ability to lead through collaboration with effective stakeholder management
• Able to work effectively with a wide range of teams (business leaders, product delivery, etc.)
• Outstanding written and verbal communication skills
• Attention to detail
  
  

Expected salary for this exempt role is $80,000 - $100,000 commensurate with experience, training, skills, qualifications, and other market factors.