Sr Salesforce Administrator

Who We Are

Provenir is a global fintech company with offices across North America, the UK, and Singapore. Provenir helps fintechs, financial institutions, and payment providers make smarter decisions, faster. We are passionate about technology and empowering businesses to become industry leaders. As a leading provider of decisioning and analytics products for financial services and other industries, we empower businesses to create digital-first decisioning solutions that drive business growth. If you’d like to work at an innovative fintech with a global footprint that is redefining the industry, then we want you!

Who We Are Looking Fo

rWe’re looking for a proactive individual to help maintain and enhance our Salesforce environment, including its integrated tools

.This role will be responsible for system configuration, maintenance, reporting, user support, gathering requirements, designing scalable best-practice solutions, and managing product roadmaps

.The ideal candidate should have a strong understanding of the Salesforce platform, with the ability to assess our current setup, align with business objectives, and identify areas for improvement. The Senior Salesforce Administrator should be adept at change management, governance, and effectively communicating, prioritizing, and managing all aspects of a Salesforce project.

This role requires strong stakeholder engagement, translating technical details into clear business language, and providing well-explained design options along with their potential impact.

What You’ll Need, and What You’ll

• DoAdminister, configure, and maintain Salesforce to support business processes and user needs.
• Manage user accounts, profiles, roles, permissions, and security settings.
• Create and optimize reports, dashboards, workflows, and automations/flows.
• Collaborate with stakeholders to gather requirements and implement system enhancements.
• Ensure data integrity, conduct data migrations, and perform regular database maintenance.
• Provide training and support to users, improving adoption and best practices.
• Stay current with Salesforce updates, releases, and best practices, making recommendations for improvements.
• Troubleshoot system issues and liaise with Salesforce support when necessary.
• Assist with integrations between Salesforce and other business applications.
• Maintain system documentation and create process guides.
• Conduct system audits and provide recommendations to optimize Salesforce usage and efficiency.
• Promote and drive user adoption of Salesforce across teams through training and best practices.
• Stay updated on Salesforce releases, assess their impact, and advocate for relevant enhancements internally.
• Maintain data integrity and ensure compliance with organizational policies and industry standards.

Qualifications, Strengths, and Skills

• Bachelor’s degree in Business, Information Technology, or a related field (or equivalent experience).
• 3+ years of hands-on experience as a Salesforce Administrator.
• Salesforce Administrator Certification (Salesforce Certified Administrator) required.
• Experience with declarative automation tools (Flows, Validation Rules, etc.).
• Strong understanding of Salesforce security, data management, and reporting.
• Familiarity with third-party integrations, APIs, and AppExchange solutions.
• Excellent problem-solving skills and attention to detail.
• Strong communication and collaboration skills to work effectively with cross-functional teams.
• Ability to manage multiple tasks and projects in a fast-paced environment.

Preferred Qualifications

• Experience with Sales Cloud, Service Cloud, or other Salesforce products.
• Knowledge of SOQL, Apex, or Lightning components is a plus.
• Experience with Salesforce Sales Cloud, Service Cloud, Einstein AI or other advanced tools.

Our employees are our top priority, we offer comprehensive health and wellness plans. You will enjoy paid time off and company holidays, flexible and remote-friendly opportunities.

At Provenir, we recognize that diversity and inclusion make our teams stronger. We are committed to equal employment opportunity and welcome everyone regardless of race, color, ancestry, religion, national origin, age, sex, gender identity, sexual orientation, disability, marital status, domestic partner status, citizenship, or veteran status or medical condition. We encourage people from all backgrounds to apply.