Global Process Owner – Recruitment

Overall Purpose / Objective of the Role: 

The Global Process Owner (GPO) of Recruitment will oversee the recruitment operations across functions, geographies, and business segments. They will drive strategy, centralization, and the future vision of recruitment processes while mitigating risk and aligning business priorities.

Key responsibilities include designing strategy, embedding automation, measuring results, and drive continuous improvement. This role will also resolve complex operational issues and support senior stakeholders.

This role can be located anywhere with preference for candidates that can work or cross-over to work in US Eastern Time zone. 

Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.    

The Role: 

• Lead end-to-end recruiting operations across all hire levels and ensure world-class candidate experience.
• Collaborate with HR and business partners to understand WTW’s talent position, identify gaps, and build short and long-term recruiting strategies.  This goes beyond staying informed about external market factors and identifying new recruiting trends and best practices.
• Partner with teams to gather and analyze data, enabling insights and informed decision-making.
• Be flexible and open to utilizing technologies such as AI and chatbots in pursuit of a digital-first processes and culture 

 

During BAU: 

• Oversee Recruitment process design, performance standards, and sponsor continuous improvement activities in recruitment.
• Governance of standard policies, processes, and controls 
• Support maintaining compliance with HR regulations, optimize Hire to Retire processes, and provide expert guidance to the HR Operations team.

During Transformation: 

• Collaborate with Recruitment COE to develop and implement clear HR Process vision aligned with the firm’s strategy and the HR Operations Strategy Leader. 
• Main point of contact for leading cross-functional teams to implement and execute recruitment initiatives and process changes (i.e., M&A, location strategy, etc.).