Director of Sales Enablement Program Manager, Sales Competencies, Training & Curriculum

This individual will work directly with Sales teams and external partners to manage major global sales development program initiatives. The scope includes the global initiatives of onboarding and training all sales and related teams. Key focus areas will be sales talent competency model and diagnostic, sales manager/leadership development and coaching and new hire sales onboarding.

This role brings creativity, experience, and passion for learning with a gift for program management to meet the performance needs of the business through blended learning approaches. Building a close partnership with the cross functional teams on performance outcomes and core initiatives is critical. Additionally, this role will partner closely with Marketing, Sales, and product teams across the business to ensure that the root cause of performance gaps has been identified and the right solutions are being developed and prioritized for the greatest business impact and ROI.

Expertise is needed in sales performance, learning needs analysis and process, success measurement of training development programs, instructional design and development, and facilitation (both virtual and in-person) to be successful.

Key Responsibilities

Program Management of key program initiatives

• Execution of multiple key programs & initiatives
• Sales Talent Diagnostic
• Global Sales Onboarding 
• Director University
• Sales University
• Other Sales specific programs yet to be determined
• Proficiency in analytics - provide ongoing evidence of impact
• Reporting and analyzing ROI, outcomes, impact and statistics that have had an impact on the business
• Through partnership with Sales Ops - analyze and fine-tune learner experiences for maximum efficacy – this will include analyzing reaction surveys, e-learning metrics, and performance metrics
• Communications & engagement of sales teams to foster buy-in and ongoing reinforcement at all levels

Additional Responsibilities

• Lead execution of programs and tools; work cross-functionally to coordinate onboarding for all employees.
• Assume ownership of programs; able to recognize where there are gaps, needs and changes that need to be made and taking responsibility for making those changes.
• Develop mechanisms that help analyze and understand the needs of the learner and business
• Regularly assess sales and manager training content needs by using performance data and observation to identify skill gaps across the team
• Stay up-to-date on emerging trends within the Sales, Sales Enablement and Learning and Development space to ensure that appropriate learning resources and tools are deployed
• Provide compelling and effective communications to drive and reinforce the program initiatives based on the strategy set by the team

Functional Knowledge, Skills, and Competencies:

• Previous experience with different sales training modalities, including on-demand, classroom, virtual, and video training
• Excellent written and verbal communication skills, with the ability to provide clear and concise direction
• Instructional Design skills and experience
• Solid understanding of needed technology
• In-depth understanding of sales and technical delivery teams - value-based selling.
• 5+ years of experience in a sales enablement or learning and development team
• Strong organizational, planning, project management, problem resolution, communication, presentation, facilitation, and influencing skills
• Exceptional communication skills and successful history of cross-functional collaboration with diverse staff members at all levels
• Strong aptitude for collaborating and building relationships, conflict resolution, understanding team dynamics, taking initiative, and solving problems, i.e. opportunities to partner with HR
• Demonstrated ability to build trusted relationships across a diverse range of stakeholders
• Able to work on a fully remote basis