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Technical Trainee | Communications & Network – VoIP Specialist (Amazon Connect)

Remote: 
Full Remote
Contract: 
Full time
Work from: 
Spain

Offer summary

Qualifications:

Technical degree or equivalent in Telecommunications, Computer Science, Networks, or related fields., Basic to intermediate knowledge of networking (routing, switching, firewalls, load balancers)., Familiarity with VoIP technologies such as Amazon Connect, Cisco, Jabber, and Genesys., Fluent English (minimum B2 level) with strong oral communication skills..

Key responsabilities:

  • Administration, support, and optimization of VoIP communication platforms including Amazon Connect and Cisco technologies.
  • Diagnosing and resolving technical issues in VoIP environments.
  • Assisting in the integration and configuration of voice solutions.
  • Collaborating with global technical teams.

Grupo TECDATA Engineering logo
Grupo TECDATA Engineering Scaleup https://www.tecdata.es/
201 - 500 Employees
See all jobs

Job description

📍 Ubicación: 100% Teletrabajo
🌍 Sector: Industria
🗣 Idioma requerido: Inglés fluido (mínimo B2 en comprensión y expresión oral)

💼 Descripción del Rol

Buscamos un perfil técnico junior con conocimientos en VoIP y tecnologías de comunicaciones unificadas, con ganas de crecer profesionalmente en un entorno internacional y con herramientas líderes del mercado.

🧠 Responsabilidades

Administración, soporte y optimización de plataformas de comunicaciones VoIP, incluyendo:

Amazon Connect

Cisco VoIP Gateways y SIP Trunks

Cisco Unity

Jabber

Genesys

Diagnóstico y resolución de incidencias técnicas en entornos de voz IP.

Apoyo en la integración y configuración de soluciones de voz.

Colaboración con equipos técnicos globales.

✅ Requisitos
Formación técnica o grado en Telecomunicaciones, Informática, Redes o afines.
Conocimientos básicos/intermedios de redes (routing, switching, firewalls, balanceadores de carga).
Familiaridad con alguna de las tecnologías listadas (Amazon Connect, Cisco, Jabber, Genesys, etc.).
Nivel alto de inglés (B2 o superior), especialmente en comprensión y comunicación oral.

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Amazon MarketplaceCisco NetworkingTelephonyGenesysLoad BalancingInternet Protocol TelephonyIP RoutingCisco Unified Communications ManagerJabberLAN SwitchingFirewall

Other Skills

  • Collaboration
  • Problem Solving
Are you interested?

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