Offer summary

Qualifications:

Fluent in English and Spanish., Basic understanding of software principles and restaurant operations., Strong communication and interpersonal skills., Strong organizational skills and ability to manage multiple accounts..

Key responsabilities:

Manage all aspects of onboarding new customers, including hand-off from the sales team.

Assess new customer needs and provide expertise on product features.

Build productive and trusted relationships with customers to ensure satisfaction.

Maintain knowledge of competing offers and engage in continued education on partnerships and processes.

Job description

Who We Are

HungerRush is a leading provider of integrated restaurant technology solutions. HungerRush 360 is our flagship cloud POS system that makes it easier to delight guests, drive loyalty, and manage restaurants from anywhere. The all-in-one system integrates digital ordering (including AI-powered text and talk ordering), delivery management, customer engagement, restaurant management, and payment processing features with flexible software designed to give operators more insight into their customers, more control over their operations, and more power to profitably grow their business. Learn more at www.hungerrush.com.

Job Overview

We are seeking friendly and motivated associates to help implement our restaurants' online ordering services. If you are looking for an innovative, fast-paced, fun environment that offers professional growth, apply to become a Project Coordinator at HungerRush supporting the Menufy product line and gain experience in a fast-growing industry (eCommerce/SAAS).

Our Project Coordinators manage all aspects of onboarding new customers, including the hand-off from the sales team through activation. Ideal candidates have strong organizational skills, the ability to manage their own time, and strong communication skills to educate customers on the Menufy powered by HungerRush software. This position requires someone who is able to adapt to a fast pace and dynamic working process. The position will entail a lot of continued learning with the advances in our partnerships/process and how our customers run their businesses to get them set up successfully.

Essential Responsibilities and Duties

Ensure proper setup and configurations for new customer
Assess new customer needs, provide expertise and knowledge on product features, and discuss available options
Maintain knowledge of competing offers
Continuing Education on our partnerships/process
Build a productive and trusted relationship with all customers
Ensure high level of customer satisfaction throughout the setup process
Gain and share industry experience with peers

Qualifications

Fluent in English and Spanish
Basic understanding of software principles and restaurant operations
Strong communication (both verbal and written) and interpersonal skills
Strong organization skills and ability to manage multiple accounts

Additional Information

This position is open to candidates who are authorized to work in the United States, without sponsorship, either now or in the future. At this time, and in the foreseeable future, HungerRush is not able to support assistance with additional visa sponsorship, regarding this specific position.

Disclaimer:  This Job Description indicates the general nature and level of work expected of the incumbent(s).  It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent.  Incumbent(s) may be asked to perform other duties in addition to those described above. 

HungerRush is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of any status or condition protected by applicable federal, state, or local municipal law.

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