Offer summary

Qualifications:

5+ years of experience as a UX/Product Designer or related roles, Expertise in user research, interaction design, and usability testing, Strong analytical skills to translate research insights into product strategy, Proficiency in design tools such as Figma and Sketch..

Key responsibilities:

Lead end-to-end product design processes including research, prototyping, and implementation

Create user personas and journey maps to guide product development

Collaborate with product managers and engineering teams to define requirements and ensure design feasibility

Conduct usability testing and iterate on design solutions based on feedback.

Job description

This is a remote position.

At GBH, we don’t just do tech we live it, breathe it, and build it with purpose.

We're the dreamers, the builders, the strategists who turn ideas into digital experiences that actually matter. Whether it’s crafting seamless mobile and web apps, unlocking insights through big data, or rethinking tech strategies, we do it all with impact in mind and belonging at heart.

We’re Geared for Impact. Built for Belonging. And always ready for what’s next.

Job Description

The Senior UX/Product Designer is responsible for creating holistic user experiences that solve business problems through research-driven design solutions. This role focuses on the end-to-end product design process, from user research and problem definition to interaction design and visual design.

The designer will lead the creation of cohesive product experiences, ensuring consistency across all touchpoints while balancing user needs with business objectives. They'll collaborate with cross-functional teams to translate complex requirements into intuitive, accessible, and valuable product features.

Objectives

Identify user pain points and opportunities through research, creating solutions that balance user needs with business goals
Lead the product design process from concept to implementation, including user flows, information architecture, and interaction patterns
Establish and maintain design systems that ensure consistency while allowing for innovation
Drive product strategy through deep understanding of user behavior, market trends, and business requirements
Demonstrate strong problem-solving skills, design thinking methodology, and commitment to creating valuable user experiences

Responsibilities

Lead end-to-end product design processes including research, ideation, prototyping, testing, and implementation
Create user personas, journey maps, and scenarios to guide product development decisions
Design intuitive information architecture, user flows, and interaction patterns that solve complex problems
Collaborate with product managers to define requirements and prioritize features based on user needs and business impact
Work closely with engineering teams to ensure design feasibility and successful implementation
Conduct usability testing and incorporate feedback to iterate on design solutions
Advocate for users throughout the product development process
Contribute to product strategy by identifying opportunities for innovation and improvement

Requirements

Advanced or native English level
Strong analytical skills to translate research insights into product strategy
Expertise in user research, information architecture, interaction design, visual design and usability testing
Experience with product thinking and feature prioritization
Ability to balance user needs with business objectives
Collaborative mindset for working effectively with product, engineering, and stakeholder teams
Excellent communication skills for presenting design decisions and rationales
High level of empathy and user advocacy
Self-motivated with strong problem-solving abilities
+6 years of experience working as UX/Product Designer or related jobs
Expert with design tools such as Figma, Sketch, and/or other UX & prototyping software
Portfolio demonstrating end-to-end product design process and outcomes

Benefits

Why Join GBH?

Our Amazing Team: We’re a company that empowers people. Instead of rules, we have three company values to let you do what you do best. You’re free to be passionate, innovative, collaborative, live a life of integrity, care for those you work with, and delight our customers.
Our Culture: A friendly, fast-paced and inclusive environment. We rely on an open and empathetic culture that constantly promotes the growth of our team.
Learning& Development: We do our best to set the best baselines to accelerate your career.
Benefits & Rewards: We strive to offer competitive, unbiased, and fair rewards for all our people. We empower you to manage your own time and promote flexible working opportunities, along with family-friendly policies.

What Happens once you apply?

Once you have completed your application, we will review your profile and you will hear from us in a period of 5 to 10 days maximum.

Equal Opportunity: The selection process for this position ensures compliance with the principle of non-discrimination by sex, origin (including racial or ethnic), age, marital status, disability, religion or belief, political opinion, sexual orientation, union affiliation, social status, or language.

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