Proven experience in service delivery management within enterprise infrastructure services., Strong understanding of ITIL frameworks and service management processes., Excellent communication and interpersonal skills to liaise with clients and stakeholders., Ability to manage multiple projects and prioritize tasks effectively..
Key responsabilities:
Oversee the delivery of enterprise infrastructure services to ensure client satisfaction.
Coordinate with cross-functional teams to meet service level agreements.
Monitor service performance and implement improvements as necessary.
Prepare and present reports on service delivery metrics to management.
Report This Job
Help us maintain the quality of our job listings. If you find any issues with this job post, please let us know.
Select the reason you're reporting this job:
SoftwareOne is a leading global software and cloud solutions provider that is redefining how companies build, buy and manage everything in the cloud. By helping clients to migrate and modernize their workloads and applications – and in parallel, to navigate and optimize the resulting software and cloud changes – SoftwareOne unlocks the value of technology. The company’s 8,900 employees are driven to deliver a portfolio of 7,500 software brands with sales and delivery capabilities in 90 countries. Headquartered in Switzerland, SoftwareOne is listed on the SIX Swiss Exchange under the ticker symbol SWON. Visit us: https://www.softwareone.com/en