Offer summary

Qualifications:

8+ years in a revenue role, sales, or account management with exposure to capital markets., Proven success in navigating complex organizations and surpassing revenue targets., Strong communication, relationship-building, and problem-solving skills., B2B experience preferred, with experience in Capital Markets, Trading, or Compliance being a plus..

Key responsabilities:

Drive client retention, revenue growth, and relationship management across a diverse portfolio.

Establish engagement models and monitor contract renewals to maintain strong client relationships.

Identify upsell and cross-sell opportunities within a designated book of business.

Serve as an escalation point for client issues, collaborating with internal teams to resolve challenges.

Job description

Company Overview

Eventus provides state-of-the-art, at-scale trade surveillance software across all lines of defense. Its powerful, award-winning Validus platform is easy to deploy, customize and operate across equities, options, futures, foreign exchange (FX), fixed income and digital asset markets. Validus is proven in the most complex, high-volume and real-time environments of Eventus’ rapidly growing client base, including tier-1 banks, broker-dealers, futures commission merchants (FCMs), proprietary trading groups, market centers, buy-side institutions, energy and commodity trading firms, and regulators. For more, visit www.eventus.com.

Position: Account Manager (US)

Position Summary

The Account Manager will drive client retention, revenue growth, and relationship management across a diverse portfolio. This role requires proactive engagement, problem-solving, and collaboration with internal teams to ensure client success.

Responsibilities

Client Retention & Renewal Management

Establish engagement models and regular touchpoints to maintain strong client relationships
Monitor and manage contract renewals, ensuring proactive intervention when needed
Develop action plans to address client concerns and align them toward success
Maintain detailed client interactions in CRM

Revenue Growth

Responsible for a designated book of business, identifying upsell and cross-sell opportunities
Develop and execute strategic account plans, including Org charts, SWOT analysis, and quarterly goals
Collaborate across regional teams and functions to execute on long term plans for key accounts
Strengthen relationships with key stakeholders and identify expansion opportunities
Conduct Executive Business Reviews to align on goals and showcase value-added services
Communicate updates and changes in the Eventus Product Roadmap

Client Advocacy & Problem-Solving

Serve as an escalation point, collaborating with Client Success, Product, Engineering, and Leadership teams
Address and resolve complex challenges while ensuring business value
Gather and report customer feedback for continuous improvement
Own client commercial requests, tracking progress to completion

Qualifications

8+ years in revenue role, sales or account management with exposure to capital markets - whether at a bank, exchange, brokerage, or a fintech serving those clients
Ideally regionally located near financial market centers (i.e. Chicago, New York City)
Proven success in navigating complex organizations and surpassing revenue targets
B2B experience preferred
Experience in Capital Markets, Trading or Compliance a plus
Strong communication, relationship-building, and problem-solving skills
Some travel required

Benefits & Perks