Accounts Receivable Specialist II

Company

Cox Automotive - USA

Finance

Accounts Receivable Specialist II

Individual ContributorCan work remotely anywhere in the specified country

No

Day

Compensation

Hourly base pay rate is $21.49 - $32.26/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.

The Accounts Receivable Specialist II reports to a supervisor within the Accounts Receivable team and is responsible for managing a portfolio of dealer clients as assigned by their supervisor.  

In this position, you will be responsible for all credit management and collection efforts for their assigned area. You will build strong relationships with our internal sales force to better engage with clients and provide an exceptional

Key Responsibilities:

• Responsible for managing the risk associated with having open and unpaid invoices that extend past 60 days past due for their assigned region/district.

• Makes calls to customers with past due balances to inquire about reasons for delinquencies, and provide solutions which include payment in full, settlements, and or payment plans to resolve the issue.

• Under general supervision, monitors accounts receivable aging reports for assigned accounts. 

• Makes calls to customers with past due balances to inquire about payment. 

• Works with sales, billing, and customer service personnel to resolve accounts with collection issues. 

• Sends copies of invoices, credit memos, statements, and collection letters to customers and associates. 

• Exercises independent judgment in obtaining payments. 

• Prepares and forwards accounts to be considered for write-off to the Supervisor or Sr. Manager of Accounts Receivable for approval. 

• Assists with the credit investigation of new accounts. 

• Monitors the application of payments to ensure proper application. Responsible for requesting re-application when appropriate.

• Recommends site restriction of delinquent accounts.

Key Factors for Success:

• Work Quality/Attention to detail

• Building Relationships

• Effective Communication

• Teamwork / Collaboration

Required Qualifications:

• High school diploma or equivalent required

• 2 years or more of credit/collections experience

• Availability for 8:30 am – 5:30 pm EST shift 

Preferred Qualifications:

• (B2B) collections experience 

• Bilingual (Spanish)

• Hands-on experience using Salesforce

• Experience with Excel

• High Radius

• Pure Cloud

• SAP

• RMB

To be employed in this role, you’ll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.

Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells – or simply uses – cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.

Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.