Associate Project Manager, Small Districts & Schools

About the Role:

Are you looking to launch your career in project management, customer success, or education technology? As an Associate Project Manager (APM), you will play a key role in helping schools and districts successfully use Panorama’s products.

In this role, you’ll manage a portfolio of 125-150 clients and support them through survey projects, onboarding, and ongoing product adoption. You’ll develop essential skills in client communication, project coordination, and problem-solving while working closely with cross-functional teams.

This is a great opportunity for someone early in their career who is eager to learn, grow, and make an impact in the education space.

Responsibilities: 

Survey Project Management

• Guide schools and districts through the survey process, helping them set up, launch, and review results.
• Provide clear instructions on goal setting, survey setup, and reporting to ensure clients get the most out of Panorama’s tools.

Onboarding & Client Education

• Help new clients successfully implement Panorama’s products .
• Teach clients how to use self-service tools to achieve their goals
• Show clients how different Panorama products work together to achieve their goals

Product Adoption & Client Engagement

• Send proactive outreach and email campaigns to help clients stay engaged and informed.
• Track important milestones like survey launch dates and upcoming professional development sessions, ensuring clients have what they need.
• Provide best practices and easy-to-follow resources to encourage product adoption.

Ongoing Client Support & Collaboration

• Work with internal teams like Tech Support, Engineering, and Account Management to solve client issues.
• Learn how to troubleshoot common client questions and direct them to the right resources.
• Help maintain clean and accurate user data in the Panorama platform.

What We’re Looking For :

• An early-career professional excited to grow in project management, customer success, or education technology.
• A strong communicator who can explain information clearly and professionally.
• Someone who is organized and detail-oriented, able to keep track of multiple projects at once.
• A problem solver who is eager to find solutions and help clients succeed.
• Comfortable learning and using new technology tools.
• A team player who enjoys working in a supportive and collaborative environment.

Base Salary: The starting base salary for this role is $58,500. Actual offers will depend on experience and skills.