Account Manager (Native Japanese)

Join FxPro: a leading international fintech company. Be a part of our expanding international team, with offices in Limassol, London, Nassau, and Dubai. FxPro boasts a diverse workforce of over 500 employees representing 40 nationalities, making it an exciting and dynamic workplace. At FxPro, we see each team member as an integral part of our success story.

As an Account Manager, you will be responsible for building and maintaining strong relationships with new and existing clients, ensuring high client satisfaction, retention, and growth.

Responsibilities

• Source and develop new client leads
• Drive new account sales by demonstrating the benefits of the company’s products and services
• Introduce new client business to achieve or exceed monthly targets
• Convert leads into sales; ensures high quality interaction with potential clients
• Ensure an adequate communication system and client satisfaction with regards to their needs and interests, providing sales representation
• Generating and retaining clients and following up on client matters
• Serves as the lead point of contact for all customer account management matters
• Identify business opportunities, and potential clients and negotiate in order to create profitable accounts
• Build and maintain strong, long-lasting client relationships
• Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Collaborate with sales team to identify and grow opportunities within the territory
• Assist with challenging client requests or issue escalations as needed

Requirements

• Bachelor’s degree in Business Administration or any related field
• 4+ years in the forex industry
• Native Japanese, fluent in English
• Computer literacy with good command of Google apps
• Ability to work under pressure, face constant challenges, adapt to changes
• Keep pro-active position in running a business
• Ability to travel when required