Service Offerings Director

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Service Offerings Director 

About NTT Global Networks  

NTT Global Networks, an NTT company, is a leader in software-defined managed network services for global enterprises focused on providing secure end-to-end connectivity and unmatched customer support. Our global expertise and network reach include the world’s largest SaaS and Cloud providers.

We are a partner of choice for enterprises that require an optimized and purpose-built network solution that empowers their digital transformation efforts, achieving true business outcomes. 

We offer the full lifecycle of design, delivery, and ongoing management, with an extensive services suite including: 

• Managed SD-WAN helps enterprises optimize their global networks in terms of performance and cost. 
• Managed SD-LAN helps enterprises remove the burden of day-to-day management and allows the IT team to focus on the business. 
• Managed Secured Gateway and Cloud-based Network Services helps enterprises secure their Internet and Web traffic without investing in technology or infrastructure. 

Summary  

The NTT Global Networks Service Offerings Director will be responsible for the Managed Network Services portfolio, and will oversee client pursuit efforts including strategy, services mix, commercial offering, deal P&L and contract negotiation aspects. He / she will become a trusted advisor and collaborate closely with clients, executives, partnering with NTT sales and internal teams to understand requirements, formulate adequate solutions and develop winning strategies. 

Key Responsibilities  

• Drive network transformation opportunities, specifically solution positioning, commercial deal structure and compelling value propositions to client C-level executives
• Lead managed network service opportunities in assigned region, directly as well as via NTT affiliates and channel partners. Own deal P&L (internally) and commercial structure (to the client and/or partner/NTT affiliate)  
• Identify special requirements and potential risks and challenges associated with each deal.
• Develop effective risk mitigation strategies and obtain buy-in from stakeholders across the organization
• Develop comprehensive Statements of Work (SOWs) ensuring alignment with the proposal, agreed-upon solutions and commercial offering 
• Lead contract negotiations with clients, including MSA, SOW, SLAs, commercial terms and pricing working jointly with business, operational and legal leadership 
• Keep a pulse on client IT and business requirements, industry trends, emerging technologies and evolving vendor ecosystem, and spearhead new service/feature development initiatives to maintain a competitive edge 
• Develop a deep understanding of the company’s service portfolio and key differentiators 
• Project manage key offerings initiatives by working with cross-functional teams 
• Build business cases on strategic deals, present and get approval from the executive team 
• Create and refresh product marketing documentation such as service descriptions, fact sheets, and client facing presentations 
• Host webinars, create content (white papers, blogs etc.) to present case studies and articulate NTT’s value proposition in the global managed network service space 

Skills and Experience  

• 8+ years proven track record in Network Tower transformation deal management, pricing strategies, profitability and margin analysis, business case and Statement of work (SOW) development, and complex contract negotiations with clients including C-Suite 
• In depth understanding of SASE/SSE, SD-WAN, Managed Network Services, Cloud and On-
• Premise Security, LAN/WLAN, Private LTE/5G 
• Strategic mindset, ability to link corporate goals to competitive pricing models and client solutions 
• Team player with demonstrated ability to collaborate and lead initiatives with other teams such as sales, engineering, operations, and 3rd party partners and vendors 
• Hands-on, lead-from-the-front style as well as passion for success and for the network business 
• Strong understanding of product development and management life cycles 
• Excellent verbal and written communications/presentation skills 
• Strong analytical skills, ability to qualify opportunities and build consensus with the team 
• Exceptional organizational and time management skills. Ability to handle multiple projects simultaneously, and adapt to changing priorities and requirements in a fast-paced environment 
• Ability to thrive under pressure and meet tight deadlines while maintaining quality standards 

Additional Requirements  

• BS Degree in Computer Science, Engineering, Business, Marketing or equivalent. MBA and degrees encompassing both technical and business disciplines preferred 
• Experience working with and presenting to an executive audience 
• Experience working with global teams that provide 24/7 support to clients
• Ability to travel up to 50% of the time 
• Willingness to conduct and attend meetings and field communication outside of normal working hours to accommodate teams based internationally, as needed 

Workplace type:

About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.