Supplier Manager

Role Summary:

The Supplier Management department is responsible for the life cycle management of vendor agreements and supplier relationships.  We provide GTT sales and network with vendor capabilities for service delivery at optimal cost.   Day-to-day activities in Supplier Management include negotiation of T&Cs, researching and resolving vendor issues in concert with other GTT organizations, vendor documents, and related database management, supporting internal process flows, and providing expert advice on vendor capabilities and obligations.    

Duties and Responsibilities:

• Liaising with vendors to gather and document contact information and service capabilities including coverage
• Maintaining current vendor information, including contracts and contact information, in internal databases
• Review and editing of vendor contract proposals
• Collecting and reporting on objectives and initiatives of other GTT organizations requiring vendor activity
• Advocacy with vendors for issue resolution
• Documenting and controlling access to vendor portals for order submission and trouble management
• Ad hoc research and reporting on vendor spend, inventory, capabilities, and issues in support of a wide range of needs from various groups and in support of projects internal to Supplier Management
• Extracting from vendor documents and accurately recording vendor pricing information in internal tools
• Department document production and filing
• Providing quarterly feedback to vendors on performance. 

Required Experience/Qualifications:

• Excellent oral and written communication skills
• Must be self-motivated with good planning skills
• Advanced PC skills with Windows applications including but not limited to Excel and Word
• Strong document/database management skills
• Demonstrated ability to manage multiple projects concurrently in an autonomous environment
• Proven project management skills
• Para-legal training is a plus
• Knowledge of vendor contracts and support of contract negotiations
• Experience supporting a large volume of suppliers

Desirable Experience/Qualifications:

• Desire to learn new material in a fast-paced environment

• Experience with telecom vendors and products is highly desired

Hours/Travel/Shift:

Standard business hours M-F

Core Competencies

• Process Management: Knowledge of business process improvement tools and techniques; ability to understand, monitor, update, control, or enhance existing business or work processes.
• Coaching Others: Knowledge of coaching and mentoring concepts and methods; ability to encourage, motivate, and guide individuals in learning and improving effectiveness.
• Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
• Effective Communications: Understanding of effective communication concepts, tools, and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
• Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.
• Cross-Team Integration: Understanding the importance of inter-team collaboration is breaking down silos and achieving business results; the ability to lead employees from various functions to communicate, coordinate work across divisions, and collaborate in solving problems as one team.
• Strategic Thinking: Knowledge of the importance of "big picture" thinking and planning; ability to apply organizational acumen and competitiveness to identify and maintain focus on key success factors for the organization.
• Vendor Management: Knowledge of vendor management methodologies, technologies, and processes; ability to gain increased value and excellent services from vendors, as well as cost control and risk mitigation throughout the deal life cycle.

Universal Competencies

• Continuous Improvement: Knowledge of transformation initiatives to drive fundamental changes and enhance responsiveness and efficiency to core business practices. Ability to drive cultural changes from best effort to results-oriented.
• Customer First (Non-Customer Facing): Knowledge of internal customer interactions, creating a culture of accountability, collaboration, and partnership. Ability to build an environment supporting internal customer value creation at every level.
• Operational Excellence: Understanding the system-driven processes for consistency and scalability. Ability to re-focus processes and systems from integration activity to maximizing a positive customer impact and anticipating future trends.

EEO Statement

GTT provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, GTT complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

GTT expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of GTT’s employees to perform their job duties may result in discipline up to and including discharge.

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