Offer summary

Qualifications:

High School Diploma or equivalent required., Excellent written and verbal communication skills are essential., Intermediate to advanced computer skills, including proficiency in MS Office applications., Attention to detail and ability to manage multiple priorities in a fast-paced environment..

Key responsabilities:

Process provider applications and required paperwork for network joining.

Conduct inbound and outbound calls/emails to obtain documentation from providers.

Negotiate discounts for services and build relationships with providers.

Maintain contracts and contacts within a tracking system.

Job description

100% Remote position - Candidates can be sourced from across the US as long as they're able to support the CST schedule.

Candidates must have a hard-wired internet connection to plug into the equipment - Wi-Fi will not suffice.

Satellite internet is not compatible with the equipment and internet speeds must be at least 25Mbps Download/5Mbps Upload.

Candidates MUST be available/focused consistently during working hours of 8:00 – 4:30 CST with minimal distractions. Computer knowledge should include being able to set up equipment and troubleshoot with IT regarding any issues as they will be responsible for the set up.

Please indicate location on resume and confirm internet requirements are met.

Initial Responsibilities Include:

Processing provider applications
Inbound/Outbound calling/emailing – Reaching out to providers/offices to obtain required documentation and additional information as needed
Negotiate out a discount for services
Excellent written and verbal communication
Maintain contracts and contacts within a tracking system
Process required paperwork for providers to join the network
Ability to manage multiple priorities in a fast paced environment
Ability to switch projects based on business needs
Growth in this position can include but is not limited to:

Outbound calling: Recruiting providers to join Cigna’s dental network
Build relationships, share network options and perks of joining to gain interest

Non-Negotiable Skills:

- Excellent written & verbal communication

- Attention to detail

- Intermediate to advanced computer skills

- A dedicated secure home workspace

Skills:

Phone Etiquette – Inbound/Outbound calls
Intermediate to Advanced Computer Knowledge
Excellent written and verbal communication skills
Ability to manage multiple priorities in a fast paced environment
Proficiency in MS Office Applications
A dedicated secure home workspace
Quick learner
Attention to detail
Sales Experience is a plus
Dental Office Experience is a plus
Bilingual is a plus (English and Spanish)

Education

High School Diploma or equivalent

Languages

English (Speak, Read, Write)

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an hourly rate of 21 - 32 USD / hourly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group.

About Cigna Healthcare

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

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