Sr. Programmer Analyst - FlexPLM

At L.L.Bean, we believe the outdoors brings out the best in all of us. We are committed to fostering a culture of belonging and creating safe, inclusive spaces where everyone feels welcome—both here and Outside. We value individual differences and are dedicated to maintaining an inclusive work environment where everyone can bring the best of their experience and talents and truly thrive.

Position Purpose: Builds/implements moderate to complex computer application solutions to meet business informational needs and requirements. Designs, develops, tests, debugs and documents applications based on technical configurations and specifications. Supports and troubleshoots existing applications. Evaluates and analyzes business requirements for new applications and application changes.

We offer:

• Extraordinary employee experience

• Flexible schedule

• Working from home

• Fitness subsidy

• Education subsidy

• 3 paid days to enjoy outdoor activities

• 5 Personal/sick days

• L.L.Bean employee discount

• Asociación solidarista

• Life and medical insurance

• Company doctor

About the role:

• Work collaboratively with various IT partners to ensure seamless integration of product data across the matrix of applications.

• Responsible for the ongoing health and sustainment of PTC FlexPLM, including monitoring system performance, troubleshooting issues, implementing updates and enhancements to ensure the tool remains effective and efficient.

• Configure and support product development applications including PTC FlexPLM, Flex Connect, and CLO3D, along with any new tools that require team support.

• Assist with technical content and execution of strategic projects demanding environment that covers multiple cross-functional areas.

• Partner with PTC and Kalypso on the development, configuration and integration of COTS software packages and custom code

• Prepare high level designs employing higher-level analytical skills in gathering business requirements and creating solutions.

• Prepare detailed specifications from which software packages are configured, integrations are made and/or programs are written.

• Implement technical solutions by either configuring software packages or code development.

• Collaborate with business area customers to design, develop, test, debug, implement, document and maintain applications.

• Design and develop solutions with a focus on performance and scalability.

• Apply formal methodologies when designing and developing solutions.

• Develop and execute test plans for developed and purchased software. Documents results.

• Provide options for and estimates of viable solutions.

• Estimate and track time required to complete work, for project budgeting and financial tracking.

• Work independently and collaboratively with team; provide regular updates to leader.

• Conduct and participate in design and code reviews.

• Adhere to security standards in support of PCI (Payment Card Industry) compliance.

• Provide input to development standards and ensures adherence.

• Coordinate production problem resolution for assigned applications, including working with other technical teams.

• Provide daytime and after-hours on-call support for the Flex PLM solution, Blue Yonder suite and other applications supported by the overall team.

• Mentor and train less experienced team members.

About you

Education Level: 4-Year Bachelors Degree in Computer Science
Years of Experience: 3+ in the field

English level: Advanced (C1)

Skills and Qualifications:

Leadership/Soft Skills

• Flexibility, collaboration, negotiation, facilitation, natural curiosity to learn.

• Develops respect and credibility within their team, IS and the business.

• Can influence at multiple levels within LL Bean and with vendors.

• Can effectively communicate with all levels of the business and IT from end-users and developers to managers.

• Highly collaborative, effectively working with business and IS staff in the adoption, utilization, and support of software.

• Sees the big picture, and how this role impacts the broader IS department and business.

• Continually looks within and beyond their job, anticipating business needs and opportunities.

• Excellent English language skills and comprehension

• Initiative-taking, self-learner, and technically inquisitive

Technical Skills

• Understanding of PTC FlexPLM software, Flex Connect and associated processes throughout the product lifecycle

• Knowledge of PTC FlexPLM functionalities and advanced configurations

• Critical thinking skills, development skills, systems analysis and design, program analysis and design.

• Ability to pick up new technical skills quickly.

• Knowledge of programming best practices

• Familiar with a “suite” of COTS software packages

• System Integration Skills: Installation, deployment, customization, and integration.

• Familiarity with Artificial Intelligence/Machine Learning, SaaS computing model.

Technologies:

• JavaScript, Java, SQL, PL/SQL, REST, Soap, Python, Excel/Visual Basic

• Databases: SQL Server, Oracle

• Source Control and Issue Tracking tools (preferably GitHub, Jira)

• Postman or other API Development, testing software.

Methodologies:

• Familiarity with both Waterfall and Agile system development methodologies. 

• Familiarity with overall practice of Requirements Definition, Systems Analysis and Design, Program Analysis and Design, Testing and Debugging.

• TDD, Unit Testing, BDD

Additional Skills (Not Required, but a Plus):

• Experience with coding in object-oriented languages including, but not limited to C++, C#, Java, JavaScript, or Python.

• Project Management skills or experience a plus

• Experience in understanding of the software development life cycle

• Experience with Large Language Models

• Familiarity with Blue Yonder, CLO, CLO-Set and/or VibeIQ a bonus

• Proficiency in data science python libraries such as NumPy, Pandas, StatsModels, and Sklearn a plus.

• General knowledge of supervised/unsupervised machine learning techniques.  Experience with timeseries forecasting methods including statistical algorithms (such as Holt-Winters and AVS graves) and machine learning algorithms (such as MLR, GAM, and Prophet) a plus.

• Experience with data wrangling, preparation, and cleansing for model ingestion a plus.

• Knowledge of cloud-based data storage and hosting platforms such as Snowflake and Azure a plus.

• Experience utilizing IT Service Management tools such as Service Now and Control-M

If you care about the outdoors, joining L.L.Bean is a great way to feel good about what you do. Our benefits package makes a good thing even better, with programs and perks designed to support your health and financial goals. Plus, maintaining a healthy work-life balance and re-charging outside are all part of the plan.

If your experience looks a little different from what we've identified and you think you'd be great at this role, we'd love to learn more about you!   At L.L.Bean, we believe the outdoors brings out the best in all of us.  We strive to reflect this every day in our commitments to employees and partners and in our efforts to promote belonging.