Offer summary

Qualifications:

High school diploma or equivalent required., Outstanding verbal and written communication skills., Ability to multitask and problem-solve in a fast-paced environment., Previous customer service experience is a plus, but not required..

Key responsabilities:

Provide phone-based support to assist donors and receive donations.

Document accounts and manage customer interactions effectively.

Handle diverse customer needs with empathy and patience.

Work remotely and maintain a secluded space free from distractions.

Job description

Join our team to support our non-profit initiatives by assisting donors through excellent customer service. Your role will be crucial in helping us achieve our mission and making a difference in the community. If you are self-motivated and thrive in a dynamic environment, this is the perfect role for you. Pledge Drive Support Agents work for our clients provide phone-based support to receive donations, document accounts, and sometimes make transfers. We believe that customer success is at the heart of our growth. If you're eager to join a remote team that values innovation, customer-centricity, and commitment to excellence, apply now and embark on an exciting customer success journey with us!

Click here to apply

Requirements

Personal Computer (Mac computers not be accepted)
High Speed Internet
Phone Service with a smart phone
Valid photo ID
Secluded space in your home away from noise such as children, pets, construction, or other background noises.
A genuine passion for helping and connecting with people
Outstanding verbal and written communication skills
Ability to multitask and problem-solve in a fast-paced environment
Empathy and patience to handle diverse customer needs
Previous customer service experience is a plus, but not required
Pass a background check

Benefits

How much can you earn?

The average pay is $13.00 per hour (this is a .25 cent per-talk-minute client), and the higher the call volume, the more you are paid. Check out some of the peak-time earnings of our agents per pay period:

SRodri**** $1,024.75

MNel*** $623.98

DBe** $1,179.98

LAnde*** $993.69

LAndr*** $1,512.05

CGlo** $659.58

PWeb**** $615.59