Offer summary

Qualifications:

Strong verbal communication skills with confidence and clarity on the phone., A patient-first mindset to build trust quickly with patients., Detail-oriented with a commitment to accurate documentation., Experience in call center, sales, healthcare, or patient outreach roles is a plus..

Key responsabilities:

Contact Medicare patients using specialized enrollment software, making approximately 15 calls per hour.

Explain the care program’s benefits and eligibility while addressing patient questions with empathy.

Motivate patients to enroll and overcome objections as needed.

Document every call and patient interaction accurately in the system.

Job description

CircleLink Health is looking for a passionate, outgoing and tech savvy Care Development Representative to help enroll Medicare patients into a monthly check-in program. In this part time role, our Care Development Representatives (CDRs) play a key role in enrolling Medicare patients into high-impact care programs. This is an ideal opportunity for someone looking to break into sales while helping people access the care they deserve (and better understand it!).

As a CDR, you'll contact patients directly on behalf of their healthcare provider, explain program benefits, address questions, and encourage enrollment. You’ll be part educator, part advocate, and part closer—driving real results through meaningful conversations.

Requirements

What You’ll Do:

Call Medicare patients using our specialized enrollment software (~15 calls/hour)
Clearly explain the care program’s benefits, eligibility, and parameters
Answer questions with empathy and accuracy, ensuring patient understanding
Motivate and encourage patients to enroll—overcoming objections when needed
Accurately and thoroughly document every call and patient interaction in our system
Track and communicate recurring questions, issues, and feedback to management
Stay up to date on program details and best practices for patient outreach

What We're Looking For:

Strong verbal communication skills—you’re confident, clear, and engaging on the phone
A patient-first mindset with the ability to build trust quickly
Motivation to hit performance goals and a drive to improve every day
Detail-oriented with a commitment to 100% accurate documentation
Resilient and adaptable—able to handle objections and keep conversations productive
Bonus: Experience in call center, sales, healthcare, or patient outreach roles

Benefits

Compensation: $20-$25 per hour

This is a 1099, independent contractor role. Contractor is responsible for their own taxes and benefits.

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