Offer summary

Qualifications:

Fluent in Dutch and English, both written and spoken., Strong communication and interpersonal skills., Experience in customer service or client support roles., Ability to work in a fast-paced environment and adapt to change..

Key responsabilities:

Serve as the primary point of contact for clients, providing exceptional support.

Engage with clients to understand their needs and offer tailored solutions.

Collaborate with the Product team to address technical issues and enhance the platform.

Contribute ideas and feedback to improve client experience and service delivery.

Job description

Join Virtuagym as a Customer Service Consultant Benelux (Dutch-speaking)!

We are the leading software solution for fitness professionals and market leader in the Netherlands, more than 50% of all Dutch fitness clubs use our software every day! With a multicultural team of 150 employees worldwide, we're growing faster than ever which is why we’re looking for a Dutch-speaking Customer Service Consultant to join our Client Succes team. Work from our awesome office in central Amsterdam or from home - we love flexibility. In this role, you'll be the first point of contact with our clients, playing a key role in our growth and making a real impact in a fast-paced tech scale-up!

Join us in creating a healthier and happier world 💪🚀

What you’ll do:

💬 Be the voice of Virtuagym, helping clients with top nop-notch support

🤝 Connect with clients and become their go-to person

🛠️ Work with Product to solve tech issues and improve the platform
🔥 Make a difference every day - your ideas and work truly count

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