Market Development Manager

If you’re looking for a special place to build or grow your career, you’ve found it. Whether you’re an experienced professional, a recent college graduate or somewhere in between, IDEX is a place where you can apply your existing skills and learn new ones in an environment where you can make an impact.

With interesting opportunities in engineering, marketing, sales, supply chain, operations, HR, finance, and more across more than 40 diverse businesses around the globe, chances are, we have something special for you.

Position Summary

As a Market Development Manager - Bioprocessing you are responsible for outlining market strategy and points of entry into the Bioprocess market with the goal of achieving consistent growth with IH&S fluidics products.  IH&S designs and develops high-performance fluidic components and sub-assemblies for use in advanced laboratory equipment in life science applications. 

This key role requires an individual experienced in the bioprocessing space with strategic vision for new product innovation and strong skills in team collaboration.  The market development manager champions our path in bioproduction markets and acts as the market expert, understanding and communicating trends, applications and growth rates.  They define and communicate value propositions for points of entry options.  While collaborating with cross-functional teams, they set the innovation roadmap.  This role also addresses channels to market, support mechanisms and ensuring ongoing customer satisfaction. 

This role charts the course for and is ultimately responsible for top-line growth in the bioprocessing space. 

Externally the Market Development Manager will gather voice of customer and maintain industry relationships with thought leaders.  Internally the Market Development Manager works closely with sales, engineering, product management, operations and quality.   

What will you do?

As Market Development Manager, your primary focus is creating the strategic vision for growth in the bioprocessing space, setting the innovation roadmap to deliver on that vision.  This role includes topline revenue responsibility and serving as an advocate for one or more of our key existing customers.  You will have critical influence on the overall direction of the business.  Therefore, we are seeking a champion, with a winning spirit, who can excel in the following areas:

• Defining and Championing Growth Plan: Develop and implement a strategic plan to drive profitable growth with new products and offerings in the bioprocessing space. Collaborate with customers, operations, sales, engineering, and market development to identify and articulate opportunities to stakeholders.  Work cross-functionally to develop a roadmap in relation to the portfolio and overall business strategy.
• Product Development and Innovation Roadmap:  Develop comprehensive plans for growth in the target space and the customer’s “problems to be solved” to be addressed by solutions in our product and innovation roadmap.  This includes gathering voice of customer (VoC) and working cross-functionally to generate business cases that aid in the justification and prioritization of new products or enhancements.  These innovations can be delivered through internal development or potentially M&A.
• Planning: Support activities associated with setting the Annual Operating Plan (AOP) including, reporting, and orders forecasting. 
• Key Customer Advocate: To facilitate customer obsession, we assign key internal leaders to support the Sales team as a key customer advocate.  The advocate helps remove obstacles internally and ensures the business remains aligned with the needs of key customers.  The Market Development Manager will support one or more key customers.
• Industry Relationships and Voice of Customer: Maintain relationships with industry thought leaders to facilitate the gathering of voice of customer and the testing of value proposition hypotheses.  Support the Sales team to gain inroads at target customers that may be new to IH&S.
• Competitive Intelligence: Anticipate reactions from competitors and integrate contingencies into market strategy.  Perform competitive benchmarking and market share/trend analysis pricing and promotion. Develop market insight through voice of customer research, in-depth competitive analysis, and market segmentation.

How will you do it?

Bring in your enthusiasm and roll up your sleeves to learn and execute with clear objectives.  In the first 6 months, these are the expectation from you:

• Learn the business’ products, customers, and competition
• Identify growth and point-of-entry options and business case evaluations for the Bioproduction space
• Establish key product/innovation roadmaps
• Work collaboratively with Engineering and Product Management to develop the new product roadmap
• Learn key customers and align with Sales on the strategic account plan
• Act as key contributor in financial processes, forecasting market growth trends
• Support day-to-day activities related to strategic planning and the product development process

What do we need?

• 5+ years working in Bioprocessing or closely related space
• Bachelor’s degree in related area. MBA or MS preferred
• 5+ years product management or market management experience, with at least four of those years in developing or commercializing new products that serve the life sciences
• Strategic mindset with the ability to identify growth opportunities
• Ability to understand and demonstrate technical products
• International experience will be considered a plus
• Strong working knowledge of Excel, Word, PowerPoint required

Characteristics

You will need to be results-driven with a strong track record of successful execution of plans and growing responsibilities. It’s important to have the ability to understand a larger vision and break it down into strategic plans to better serve and grow our markets and our customer base.  You should be a self-starter with strong interpersonal skills, strength in team-building and leading cross-functional teams.  Customer intimacy is first and foremost, so you must possess confident business and interpersonal communication skills.  Other critical aspects include:

• Ability to work in a technical environment
• Entrepreneurial attitude
• Ability to think and plan strategically
• Drive for results with humility and as a team player
• Solid, demonstrated skill in problem-solving
• Integrity
• Strong communication/presentation/social skills
• Comfortable operating in a complex matrix-based organization
• Ability to travel approximately 30% of the time
• Ability to work through conflicts, gain trust and persuasively influence outcomes.

You must be authorized to work in the U.S. for this position

Are you ready to join a different kind of company where our people, our culture, and our commitments are centered around providing trusted solutions that improve lives around the world?

Total Rewards

Benefits Package

Our comprehensive U.S. benefit offerings include: Health benefits, 401(k) retirement savings program with company match, PTO, and more. More information on our benefits and rewards can be found on our career page: https://www.idexcorp.com/careers/our-benefit-and-rewards/

IDEX is an Equal Opportunity Employer. IDEX gives consideration for employment to qualified applicants without regard to race, color, religion, creed, genetic information, sex, sexual orientation, gender identity or expression, marital status, age, national origin, disability, protected veteran status, or any other consideration or protected category made unlawful by federal, state or local laws.

Attention Applicants:  If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply. Please contact our Talent Acquisition Team at lfcareers@idexcorp.com for assistance with an accommodation. These contact tools may be used only by individuals with a disability for accommodation requests. Do not inquire as to the status of an application.