Sales Specialist

Tradin Organic is the global front runner in organic ingredients. We offer a full service portfolio based on our unique sourcing, sustainability initiatives and processing & distribution capabilities. We offer a wide range of products from frozen fruit and vegetables, dried fruits, coffee, cocoa, cereals, rice, sugar, soya, pulses, seeds, nuts, oils, fats, fruit concentrates, dairy products, seasonings, sweeteners and more. Every day we continuously strive to introduce new products into the market in order to meet the happiness of our customers. We are a part of Amsterdam Commodities N.V. (Acomo) with headquarters in Rotterdam. Acomo is an international listed company active in the worldwide sourcing, processing, trading, packaging and distribution of natural food products and ingredients. The company is listed at the Amsterdam Stock Exchange (Euronext: ACOMO).

For our US team, we are looking for a Sales Specialist to join our Oils Desk Team!

Sales Specialist

The Sales Specialist is responsible for customer relationship management with a focus on growing our portfolio of business and leads in collaboration with Sales Executives and VP. Secondary focus on building their own customer bank and sales. They also provide input and assistance to other internal functional areas including Quality, Customer Service, Engineering and Manufacturing to improve processes and customer satisfaction levels.

Your responsibilities and objectives:

Customer Base:

• In collaboration with Sales Executives and VP Sales, manage customer accounts. Independently manage customer accounts if applicable.
• Support Sales Executives and VP Sales on larger account.
• Generate leads and convert to customers.
• Responsible for accuracy and timeliness of contract book execution (customer pulls against contracts)
• Knowledge of costing/margins and pricing strategies.
• Understand spread contract management including pricing and incoterms, pull schedules, strategies to manage customers that are ahead or behind.
• Understanding position management and basic functions of inbound shipments.

• Setting up customers and vendors in the ERP system.
• Entry of sales contracts in the ERP system.
• Managing accurate CRM system data in the ERP systems and offline databases.

• Assuring optimal customer satisfaction
• Help oversee customer receive required shipments and paperwork in a timely manner.
• Assure proactive follow up on any complaints / claims received, oversee timely response and resolution with customer. (incl. credit / debit / payment holds)
• Overseeing credit limits of customers and assuring that released orders are sufficiently covered and assist AR in collections when needed.
• Other duties as assigned.