Collections & Accounting Assistant (ZR_22187_JOB)

This is a remote position.

Client Timezone: US Central Time (Houston, Texas)

• Execute collection calls and recovery services for US-based accounts
  
• Maintain professional communication with customers
  
• Meet performance metrics and collection targets
  
• Document all collection activities in company CRM
  
• Work collaboratively within existing team structure
  
• Process payments and negotiate payment arrangements
  
• Maintain accurate records of all customer interactions
  

Requirements:

• 3-4 years minimum collections experience with US/international companies
  
• Strong English communication skills 
  
• Proven track record in collections and recovery
  
• Experience with US-based customers and collections practices
  
• Proficiency with CRM systems and input of data entry
  
• Strong negotiation and problem-solving abilities
  
• Professional phone etiquette