Sales Operations Analyst

Ridge - Designed For Life.

Ridge crafts products made to last a lifetime through with simple, functional designs ready for anything and everything. Our materials are chosen with care and a thoughtful connection to the insights of our growing community - setting our North star as we strive to improve everyday. Together we can do more with less.

Ridge started with The Ridge Wallet as a Kickstarter project in 2013 and is now in the hands and pockets of over 3 million people worldwide! We currently operate around the globe selling in the US, Canada, the UK, EU, and Australia on Shopify and through other channels such as Amazon and Wholesalers. We have also expanded and continue to expand our product catalog to include KeyCases, Bolt Action Pens, Knives, Rings, Watches and we have plenty more in the works!

We are looking for people interested in positions with tremendous growth potential, but which come with high expectations of work rate and quality of work. We are a fully remote company and utilize that to find the best talent around the world to join our team. Since we are a remote-first company, we always do our best to be as accommodating to a healthy work/life balance.

The Role

Apply here: https://tally.so/r/nPzGyx

Position Overview

The Sales Operations Analyst will play a critical role in analyzing and optimizing inventory management, SKU availability, and sales performance through data-driven reporting. This position serves as a bridge between wholesale operations, sales, inventory management, and cross-functional teams to ensure operational efficiency and data visibility.

Key Responsibilities

• Create and maintain comprehensive sales operations reports focusing on SKU availability, pricing, inventory levels, and product transfers
• Monitor and analyze inventory metrics to identify trends, risks, and opportunities for improvement
• Develop and distribute regular reporting to cross-functional teams, highlighting key performance indicators and actionable insights
• Support EDI (Electronic Data Interchange) operations and maintain data integrity across systems
• Collaborate with CRM administrators to ensure proper data integration between inventory and sales systems
• Provide analytical support for inventory forecasting and demand planning initiatives
• Identify process improvement opportunities within sales operations and inventory management
• Partner with warehouse and logistics teams to optimize product transfers and inventory allocation
  
  

Ideal Profile

Required Qualifications

• Bachelor's degree in Business, Supply Chain Management, Analytics, or related field
• 2+ years of experience in sales operations, inventory management, or related analytical role
• Proficient in data analysis and visualization tools (Excel, PowerBI, Tableau, etc.)
• Experience working with CRM systems (Salesforce, Microsoft Dynamics, etc.)
• Understanding of EDI systems and inventory management principles
• Strong analytical and problem-solving skills
• Excellent communication skills with ability to present complex data to diverse audiences
  
  

Preferred Qualifications

• Experience with ERP systems (SAP, Fulfil, etc.)
• Experience working with a 3PL
• Knowledge of demand planning and forecasting methodologies
• Understanding of sales processes and sales cycle management
• Project management experience
• Advanced Excel skills including pivot tables, VLOOKUP, and macros
• Beginner or Intermediate knowledge of Notion for project management, task organization, collaboration, and documentation.
• Proficiency in Slack for effective communication, collaboration, and team coordination, including channel management, file sharing, and real-time messaging.
• Proficiency in GSuite for productivity, document management, and collaboration, including Gmail, Google Drive, Google Docs, Sheets, and Slides.
  
  

The ideal candidate will demonstrate exceptional attention to detail, strong analytical thinking, and the ability to translate data into actionable business recommendations. They will thrive in a fast-paced environment requiring frequent cross-functional collaboration and possess a continuous improvement mindset.

What's on Offer?

• Join a market leader within Apparel & Sporting Goods
• Opportunity within a company with a solid track record of performance
• Competitive Salary