Offer summary

Qualifications:

1-2 years of experience in a BPO environment, Excellent French (min. C1) & good English (min. B1), Any Bachelor’s degree, Experience with Salesforce.com or similar CRM tools preferred..

Key responsabilities:

Follow up on inbound leads and make outbound cold calls and emails

Identify key players and generate interest in potential clients

Build and maintain strong relationships with clients to encourage trust and loyalty

Interact with the internal and external team via e-mail/phone/CRM Tools.

Job description

Infosys Poland Sp. z. o. o. Lodz

Requirements:

We are looking for a candidate with:

1 -2 years of experience in a BPO environment
Good understanding of Supply Chain management
Experience with Salesforce.com or similar CRM tools preferred
Excellent French (min. C1) & good English (min. B1)
Any Bachelor’s degree
Experience in working on ERP systems & proficient MS Excel
Ability to multitask, prioritize, and manage time effectively
Comfortable making many calls per day
Good written & oral communication skills with internal customers.
Works well with cross functional teams
Good knowledge on KPI’s and SLA’s

Responsibilities:

Your key activities:

Follow up on inbound leads and make outbound cold calls and emails
Identify key players and generate interest in potential clients
Support building training curriculum & Work Instructions
Build and maintain strong relationships with clients to encourage trust and loyalty
Interact with the internal and external team via e-mail/phone/CRM Tools
Interact effectively with upstream and downstream teams

We offer to the candidates:

You can expect from us:

Performance bonus twice a year
Employee referral program bonus
Opportunity for professional growth through internal movement (horizontal or vertical) and internal trainings online/onsite
Access to training platform (self-learning), domain/soft/technical skills training
Possibility to use French language on a daily basis
Private medical care at Medicover (with possible extension to family members)
Reimbursement of Multisport card or points on MyBenefit platform
Attractive group insurance
Access to well-being platform, free meetings with a psychologist included
Stable employment based on an employment contract
No trial period
IT equipment is provided by the Company
Bonuses from the Social Fund
Flexible starting hours
Opportunity to participate in charity, sports and well-being events
Hybrid mode (2 work days from the office per week) or remote work in Poland