Director, Campaign Management

Comcast Advertising is driving the TV advertising industry forward, from delivering ads to linear and digital audiences to pioneering the tech that makes it possible. We help brands connect with their audiences on every screen using advanced data, technology, and premium video content. Our media sales division helps local, regional, and national brands reach potential customers through multiscreen TV advertising. Our ad tech division FreeWheel provides comprehensive adtech that makes it easier to buy and sell premium video advertising across all screens, data types, and sales channels.

Job Summary

Responsible for providing leadership and direction in all aspects of Campaign Management activities that support the sales force post-sales. Forecasts, tracks and reports the performance of overall campaign delivery and workforce distribution and needs. Partners in the development and implementation of operational policies and procedures. Provides leadership and direction for diverse and complex workflows driving consistency amongst teams. Contributes to the development and deployment of the organization’s business strategy. Manages professionals at Senior Manager, Manager, and professional levels.

Job Description

Core Responsibilities

• Oversees designated areas of Campaign Management supporting multiple Market Retail teams
• Consistently reviews processes to look for efficiencies and accuracy improvement.  Partners with teams to develop new workflows based on these insights.  Deploys new workflows to Campaign Management team
• Partners closely with other operational and yield teams specifically ad operations, customer care and yield sports to ensure alignment of customer and business needs
• Works closely with sales team to oversee schedules for major initiatives and advertising campaign introductions.
• Monitors advertising sales metrics and analyzes and addresses issues with appropriate personnel.
• Ensures operational policies are consistently adhered to.
• Ensures the terms of all contracts are met and are to Company standards.
• Interprets strategies and integrates them into plans and initiatives.
• Drives evolution of campaign management team by instilling an ownership mindset, promoting customer service and leaning into impression based delivery
• Manages, mentors and develops a team of Campaign Management professionals.
• Consistent exercise of independent judgment and discretion in matters of significance
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.

Preferred Experience:

• 7+ years of leadership experience
• 5+ years Advertising/Campaign Management experience.
• Must be able to work PST or MST time zones.
• Experience with linear and/or digital ad systems
• Experience working with advertising buyers

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Skills

Advertising, Business Operations, Campaign Management, Customer Experience (CX), People Leadership, Process Changes

Compensation

National Pay Range: $87,485.33 USD-$205,043.74 USD

Comcast intends to offer the selected candidate base pay dependent on job-related, non-discriminatory factors such as experience. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work.    Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus.  Additionally, Comcast provides best-in-class Benefits to eligible employees.  We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most.  That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applicable)

Relevant Work Experience

10 Years +

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Comcast will consider for employment applicants with arrest or conviction records in accordance with the requirements of applicable law, including the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Please note that federal state, or local laws and regulations may restrict or prohibit Comcast from hiring individuals convicted of certain crimes. Additionally, an applicant’s criminal history may have a direct, adverse, and negative relationship on the job duties of this position, which may result in the withdrawal of a conditional offer of employment.